Parts Counterperson

Wagner Subaru
5470 Intrastate Dr, Fairborn, OH
Full Time
$30,000 – $40,000 a year

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Job Purpose

Sells parts to all customers, over the counter, through the shop, or on the phone/online

Responsibilities

Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
Answers phone calls, providing price quotes and other information.
Provides high level of service to internal and external customers.
Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
Makes sure all internal requests for parts are billed on service repair order.
Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
Keeps orderly records of all repair orders, invoices, insurance estimates, and special-order parts.
Participates with the parts manager in maintaining a lost sales tracking program.
Keeps current on new products and product updates.
Maintains professional appearance.
Keeps front and rear counter areas clean and uncluttered.
Assist with monthly prime returns.
Assist with warranty core returns.
Assist with daily stock order.
Weekly tire inventory count.
Assist with monthly obsolescence returns.
Oversee OEC orders.
Other duties and responsibilities as determined by Parts Manager.

Qualifications include:

High School Diploma or equivalent and prior auto parts sales experience (preferred)
Attention to detail
Effective written and verbal communication skills
Ability to manage time and prioritize
Eager to improve in a dynamic work environment
Strong interpersonal and time management skills
Ability to read/interpret safety and maintenance documents
Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

Wagner Subaru

If you have questions, please contact mike@wagnersubaru.com