Service Department Porter

Essential Duties & Responsibilities

Vehicle Transportation & Shuttle Services

• Safely transport customer vehicles between dealership locations, remote shops, and other designated facilities.

• Shuttle technicians back and forth between the main dealership and remote service locations as operational needs require.

• Provide customer shuttle services when needed.

• Coordinate transportation requests with the Service Manager, advisors, and shop leadership.

• Ensure vehicles are delivered to the correct location in a timely manner.

• Assist with vehicle pick-up and delivery when requested.

Vehicle & Lot Management

• Park and retrieve customer vehicles as directed.

• Maintain organization of customer parking areas, service drives, and designated vehicle staging areas.

• Ensure customer vehicles are locked and secured when unattended.

• Maintain cleanliness and organization of dealership service areas.

• Report any vehicle damage, warning lights, or concerns noticed during transportation immediately to management.

General Service Department Support

• Assist service advisors and technicians with daily operational needs.

• Help move vehicles throughout the dealership and between service locations.

• Assist with organizing loaner vehicles and maintaining proper vehicle placement.

• Perform other duties as assigned to support department efficiency.

Qualifications & Requirements

• Valid driver's license with a clean driving record.

• Ability to safely operate a variety of customer vehicles, including manual and automatic transmissions when applicable.

• Professional, dependable, and punctual.

• Strong communication and time-management skills.

• Ability to work independently and follow direction.

• Ability to work in a fast-paced automotive service environment.

• Ability to safely enter, exit, and move vehicles throughout the workday.

Performance Expectations

• Maintain a professional and courteous attitude with customers and employees.

• Prioritize technician transportation requests to minimize lost production time.

• Transport vehicles safely and responsibly at all times.

• Maintain consistent communication with management regarding transportation needs or delays.

• Demonstrate accountability, reliability, and attention to detail.

• Represent Wagner Subaru professionally at all dealership and remote locations.