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Experienced Automotive Technician

Wagner Subaru
FAIRBORN, OH
Full Time

or
Dayton Ohio Area - Skilled Technicians  - Top Pay Rates- Family Subaru Store
Company Overview: Wagner Subaru is the 5th oldest Subaru dealership in the United States.  We are a well-established and reputable business committed to delivering top-quality automotive maintenance and repair services to our valued customers. We pride ourselves on our outstanding customer service and technical expertise, which has earned us a loyal customer base. As part of our commitment to excellence, we are seeking motivated and qualified Subaru technicians to join our team.
 
Great Place to Work
  • 33 bay shop with newer high-end lifts and equipment
    • 24 High speed Rotary lifts
    • Flush-to-floor Hunter alignment machine
    • Multiple sets of diagnostic equipment
    • Well-lit, well-insulated, clean facilities
  • Good benefits including retirement, PTO, medical, dental, etc
  • Great atmosphere, good collaboration between departments and teams
  • Little to no off-brand work – no used car reconditioning, Subaru-only workload
  • Paid in-person Classroom Training/free online education
  • Fair dispatch, loyal customers, plenty of work
  • Friendly hours – 7:30am-5:30pm M-F
  • Multiple Senior Master Technicians to learn from
  • Advisors incentivized to generate labor hours in the shop
  • Family-owned dealership founded by a technician, great loyalty and market-share
  • Team atmosphere with technician-led group structure
Primary Responsibilities:
  • Correctly troubleshoot customer concerns using the latest administrative and technical tools provided, including taking photos and/or videos of customer's vehicle concerns.
  • Keep up to date with all OEM technical publications
  • Address all original customer concerns, including a video MPI,  before moving onto additional service requests
  • Participate in ongoing OEM, or in-house sponsored training programs offered to you, including keeping ASE's current
  • Complete all required paperwork completely and correctly and ensure all required shop forms are attached to the RO hard copy
  • Perform any other duties assigned by the Service Manager, ASM, or Group Leader
  • Come to work on time as scheduled, in a clean uniform, ready to go with a positive attitude.
Ideal candidates will have:
  • MUST HAVE A GOOD ATTITUDE AND BE A TEAM PLAYER
  • Not afraid to ask for help
  • Willing to collaborate with others and share knowledge and experience
  • 1-3 years Subaru technical experience
  • Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service
  • Proven track record of achieving or over-achieving goals (fix right the first time, daily, weekly, monthly production goals, etc)
  • Outstanding communication skills
  • Professional appearance and work ethic
  • Ability to exercise good judgment
  • Valid State driver’s license and good driving record
  • Drug free environment
  • Have own tools
  • ASE/Manufacturer or Trade School Certifications

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Wagner Subaru
If you have questions, please contact mike@wagnersubaru.com