Receptionist/Director Of First Impressions

We are looking for a talented customer focused part time receptionist/director of first impressions.  Qualified candidates must have great communication skills with a strong positive attitude.  If you have the drive, personality and prior experience in the frontline roles and truly enjoy serving customers, this is a great place to be!

You will greet and connect guests with the appropriate parties, while providing a fantastic customer experience.  Knowledge of Microsoft Office and good communication skills are essential.  This position will be Monday and Thursday's from 4 pm until 7 pm and every other Saturday from 8 am until 5 pm.

What we offer

• Paid Uniforms
• Employee Discounts

Responsibilities

• Answers dealership group phones
• Greets and receives customers
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson
• Works cooperatively with the sales team
• Updates customer records
• Communicates with callers and visitors in a professional, friendly, and efficient manner
• Types memos, correspondence, reports, and other documents
• Assists in scheduling and confirming sales appointments
• Assists in the dealer exchange of vehicle process
• Participates in customer satisfaction process
• Participates in customer retention process

Qualifications

• Excellent communication skills
• Outgoing and positive demeanor
• Punctual with the ability to handle schedule flexibility 
• Maintains a professional appearance