Service Cashier

Position Summary:

The Service Department Cashier is responsible for driving customer retention by offering a polite and professional conclusion to the service experience. This position plays a key role in ensuring customer satisfaction and supporting the growth of the dealership's service operations. This is a full-time position that also includes a rotating Saturday schedule.

Key Responsibilities:

• Collecting payment in card, cash, or check form.
• Understanding and applying customer coupons and GM Rewards.
• Making change accurately and maintaining an accurate and balanced cash drawer.
• Assisting customers in the waiting room with questions and/or concerns.
• Operating scanning system to scan closed repair orders into the dealership database
• Assist in dispatching drivers to pick up customer vehicles, dealer trade vehicles, parts, etc.
• Other duties as assigned.

Qualifications:

• High school diploma or GED required.
• Strong customer service skills.
• Professional personal appearance.
• Strong verbal and written communication skills.
• Ability to work efficiently in a fast-paced, team-oriented environment.
• Basic computer proficiency.
• Clean driving record and background check.

Compensation and Benefits:

• Competitive hourly wage.
• Comprehensive benefits package, including health insurance, vision, dental, 401(k), and paid time off.