Delivery Coordinator

Job Title: Delivery Coordinator
Location: Young Chevrolet Cadillac, Owosso, MI
Job Type: Full-Time | On-Site

About Us:
At Young Chevrolet Cadillac in Owosso, MI, we’re more than just a dealership—we’re part of the community. We pride ourselves on delivering exceptional customer experiences from the moment someone walks through our doors, to long after they drive off the lot. As part of our team, you'll play a key role in making that happen.

Position Summary:
We are seeking a highly organized, detail-oriented, and customer-focused Delivery Coordinator to ensure a smooth, professional, and exciting vehicle delivery process for our customers. This role is key in helping new and used car buyers feel confident and informed when they take delivery of their vehicle.

Responsibilities:

• Prepare vehicles for customer delivery, including final inspections, paperwork, and quality checks

• Coordinate with the sales team and service department to ensure vehicles are ready on time

• Provide thorough vehicle orientations, including feature demonstrations and technology walk-throughs

• Review and explain essential paperwork and answer any questions the customer may have

• Maintain accurate records of all deliveries and ensure compliance with dealership policies

• Follow up with customers post-delivery to ensure satisfaction and answer any additional questions

• Manage the delivery schedule and communicate updates with all involved departments

• Ensure the delivery area is clean, professional, and customer-ready at all times

Qualifications:

• High school diploma or equivalent required; associate or bachelor’s degree is a plus

• Previous customer service or automotive experience preferred

• Excellent communication and interpersonal skills

• Strong attention to detail and organizational abilities

• Ability to work independently and as part of a team

• Comfortable with technology and learning new vehicle features quickly

• Valid driver’s license with a clean driving record

What We Offer:

• A supportive and friendly work environment

• Opportunities for growth and advancement

• Competitive pay

• Health benefits and 401(k) options