Service Advisor

Wright Buick GMC
11015 Perry Hwy, Wexford, PA
Full Time

Wright Buick GMC Lotus in Wexford, PA. Family-owned since 1927.

Wright Buick GMC Lotus is looking to fill a full-time Service Advisor position! If you are a high-energy communicator, thrive in a fast-paced environment, and want to join a positive, professional team that values customer trust and loyalty, we’d love to hear from you.

Responsibilities:

Greet service guests warmly on the drive, listen to their vehicle concerns, and accurately document symptoms on repair orders
Act as the primary liaison between customers and technicians, delivering clear updates regarding vehicle inspections, required repairs, and maintenance needs
Provide transparent cost estimates, explain the value and safety of recommended services, and obtain proper customer authorizations
Manage the workflow of customer vehicles to ensure timely completion and a smooth pickup experience
Deliver an exceptional guest experience that maintains our high customer satisfaction standards

Requirements:

Excellent communication, interpersonal, and consultation skills
Strong multi-tasking and organizational abilities to handle a busy service drive
Prior experience as a Service Advisor or in automotive service sales is preferred
Strong computer skills (experience with dealership CDK DMS/scheduling software is a plus)
Must have a valid PA driver's license with a clean driving record
Must be able to pass a standard background check and drug screen

Benefits:

Competitive pay structure with strong earning potential (salary plus performance-based commission/bonus)
Consistent schedule with stable hours
Health, dental, and vision insurance
401(k) with company match
Paid vacation and holidays
Employee discounts on vehicles, parts, and service
Clear pathways for professional growth and internal promotion
Friendly, team-oriented culture

Join a team that’s been trusted in Wexford for nearly 100 years. If you’re ready to work hard, stay positive, and build lasting relationships with our service guests - apply today! Apply Now - Wright Buick GMC Lotus in Wexford, PA

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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Wright Buick GMC