EXPERIENCED AUTOMOTIVE SERVICE WRITER

Woody Folsom CDJR Douglas
1280 Bowens Mill Rd SE, Douglas, GA
Full Time
$50,000 – $100,000 a year

Woody Folsom CDJR Douglas is looking for an EXPERIENCED AUTOMOTIVE SERVICE WRITER to join our team in Douglas, GA. In this role, you will be the primary point of contact between our customers and the service department, ensuring seamless communication and an exceptional service experience. Your expertise will help facilitate efficient service operations while maintaining high customer satisfaction.

Responsibilities

Greet customers and accurately document their vehicle service needs.
Schedule service appointments and coordinate with technicians for timely service completion.
Provide detailed estimates and explain service procedures and costs to customers.
Maintain clear and professional communication with customers throughout the service process.
Process invoices and ensure accurate billing.
Track work orders and follow up with customers regarding vehicle status and service recommendations.
Support the service department in maintaining proper workflow and customer satisfaction.

Requirements

Proven experience as an Automotive Service Writer or similar role in the automotive industry.
Strong customer service and communication skills.
Excellent organizational skills and attention to detail.
Proficiency with automotive service software and technology.
Ability to work well under pressure and manage multiple tasks.
Valid driver’s license and a reliable means of transportation.

Benefits

Competitive salary range: $50,000.00 - $100,000.00 per year, paid bi-weekly.
Health, dental, and vision insurance options.
Paid time off and holiday pay.
Opportunities for career growth and professional development.
Supportive and friendly work environment.

About the Company

Woody Folsom CDJR Douglas is a proud automotive dealership located in Douglas, GA, known for our commitment to excellent customer service and quality vehicle care. As a member of our team, you will be part of a dynamic and growing company that values professionalism, integrity, and teamwork.

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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Woody Folsom CDJR Douglas