Service Advisor

Woody Folsom CDJR Douglas
1280 Bowens Mill Rd SE, Douglas, GA
Full Time

Woody Folsom CDJR Douglas is seeking a dedicated and customer-focused Service Advisor to join our team in Douglas, GA. As a Service Advisor, you will be the primary point of contact between our customers and the service department, ensuring a seamless and positive experience for everyone who entrusts us with their vehicle care.

Responsibilities

Greet customers and determine their automotive service needs.
Provide accurate service estimates and communicate necessary repairs or maintenance to customers.
Schedule service appointments and coordinate workflow with the service technicians.
Maintain clear communication with customers regarding vehicle status and completion times.
Manage customer concerns promptly and professionally.
Ensure all vehicle service documentation is complete and accurately recorded.
Promote additional services and products to enhance customer satisfaction and dealership profitability.

Requirements

Excellent interpersonal and communication skills.
Prior experience in automotive service advising or a related customer service role is preferred.
Strong organizational and multitasking abilities.
Ability to work effectively in a fast-paced environment.
Basic knowledge of automotive repair and maintenance practices is a plus.
A positive attitude with a commitment to customer satisfaction.

Benefits

Competitive compensation package.
Opportunities for career advancement within the company.
Comprehensive training and development programs.
Supportive and team-oriented work environment.

About the Company

Woody Folsom CDJR Douglas is a trusted automotive dealership located in Douglas, GA, committed to providing outstanding vehicle sales and service. Our team prides itself on delivering exceptional customer experiences and maintaining a professional and welcoming atmosphere for both customers and employees alike.

Apply for Service Advisor

First name (required)

Last name (required)

Email address (required)

Phone number (required)

I would like to communicate with the hiring team via text message about my application and next steps.

Address (optional)

City (optional)

State/Province

Zip/Postal Code (optional)

Were you referred by anyone? (optional)YesNo

Please add your resume

10MB limit; .pdf, .doc, and .docx file types are accepted.

ATTACH FILE

AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

Woody Folsom CDJR Douglas