Customer Service Representative

Woody Buick GMC of Naperville
1585 W W Ogden Ave, Naperville, IL
Full Time
$20 an hour

Woody Buick GMC in Naperville is Chicaogland’s largest GM Dealership. We are a family-owned dealership focused on customer satisfaction and community. We are seeking Customer Service Representatives capable of smiling through the phone, and eager to provide exceptional service in our call center.

Compensation: $20.00 hourly

Responsibilities:

Respond quickly to customers through phone, email and text.
Set appointments for sales and service.
Provide basic product information.
Direct inquiries to the appropriate department or individual.
Seek opportunities to provide an exceptional experience for everyone.
Maximize individual productivity, quality and customer service.

Qualifications:

2 year previous customer service experience.
Call Center a + plus
High School diploma or equivalent
Positive attitude, friendly demeanor and eager to learn
Goal oriented
Demonstrate exceptional customer service and organization
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize and prioritize work
Capable of typing 40+ words per minute
Basic computer skills
Valid in-state driver’s license

Benefits:

Aggressive compensation plan including hourly and performance pay
401(k)
Health, dental, vision and life insurance
Paid vacation
Employee vehicle purchase discount
Positive work environment

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Woody Buick GMC of Naperville