Automotive Service Advisor
- Westbrook Honda
- 1 Flat Rock Pl, Westbrook, CT
- Full Time
- $75,000 – $125,000 a year
We are looking to hire an experienced, top performing Se Service Advisor to join our Team. At Westbrook Honda, you can expect to work with a Team of dedicated, professional employees. Our Advisors work with a collaborative approach and encourage success amongst each of our members. Located just off exit 65 on RTE 95 at the Westbrook Outlets. A fully climate controlled Service Department including a car wash in a World Class facility awaits you..
WE OFFER:
- 4 Day Work Week
- Health & Dental
- 401K with Company Contribution
- Paid Vacation
- Base Salary
- Weekly and Monthly Bonuses
- World Class Facility
RESPONSIBILITIES
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
REQUIREMENTS
- Proven record of achieving exceptional customer satisfaction
- Past experience as a service advisor, assistant lane manager or service consultant
- Above-average energy level
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- CDK DMS experience preferred
- Skills and willingness to learn new programs