Appointment Scheduler

Walterboro, SC
Full Time

or

Position: Appointment Scheduler - BDC

 

Are you a scheduling whiz with a passion for helping people find their dream car?

Walterboro Ford, a top-rated dealership in Walterboro, SC, is seeking a superstar Appointment Scheduler to join our vibrant Sales department! In this role, you'll be the hero behind the scenes, ensuring a smooth and efficient customer experience by scheduling sales appointments that drive qualified leads to our sales team.

Responsibilities:

  • Be the friendly voice scheduling sales appointments by phone and email.

  • Gather customer information, understand their needs, and match them with the perfect salesperson.

  • Confirm appointments, answer questions about our inventory and services, and build excitement for their visit.

  • Utilize our customer relationship management system (CRM) to maintain a clear and organized schedule.

  • Proactively follow up with leads to ensure appointment confirmation and minimize cancellations.

  • Contribute to a positive and collaborative sales environment.

Qualifications:

  • Minimum 1 year of experience in appointment scheduling or a related customer service role.

  • Excellent communication and interpersonal skills, with a focus on building rapport and exceeding expectations.

  • Strong organizational skills with the ability to prioritize and manage multiple appointments simultaneously.

  • Proficient in computer skills, including Microsoft Office. 

  • A positive attitude, a passion for the automotive industry, and a commitment to exceeding sales goals.

Benefits:

  • Competitive pay and benefits package.

  • Opportunity to work for a high-performing sales team in a well-respected dealership.

  • Fast-paced and dynamic work environment.

  • Be part of a team that celebrates success and helps customers achieve their dreams.

Ready to Make a Difference?

Join our team and become the driving force behind our sales success! If you're a scheduling pro with a passion for cars and customer service, submit your resume to kevin.s@walterboroford.com

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