Client Transportation Specialist

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Job Summary

The Client Transportation Specialist is responsible for safely and reliably transporting clients from their homes to medical appointments, therapy sessions, community activities, errands, or other approved destinations. This role supports the mission of our in-home health care agency by ensuring clients maintain independence, access essential services, and travel in comfort and dignity. This position is on an as needed basis.

Compensation

  • Base pay $15 - $17/hr. an hour, based on your experience
  • Bonus hourly pay for weekend shifts, caring for couples, shorter shifts, and other shift types

Key Responsibilities

  • Provide safe, punctual, and courteous transportation for clients to and from scheduled destinations.

  • Assist clients with entering and exiting the vehicle and/or their home, offering mobility support as needed.

  • Maintain a clean, well-organized, and safe vehicle environment.

  • Communicate professionally with clients, caregivers, and agency staff regarding schedules, delays, or concerns.

  • Follow established routes and schedules while remaining flexible to client needs.

  • Adhere to all traffic laws, safety regulations, and agency driving policies.

  • Document transportation activities, mileage, client interactions, and incident reports accurately.

  • Respect client confidentiality and uphold all HIPAA and agency privacy standards.

  • Report vehicle maintenance needs, safety issues, or client concerns promptly.

Qualifications

  • Valid driver’s license with a clean driving record.

  • Valid auto insurance
  • Reliable, punctual, and dependable work habits.

  • Friendly, patient, and professional communication skills.

  • Ability to assist clients with mobility, including wheelchairs or walkers.

  • Experience working with seniors or individuals with disabilities (preferred).

  • Must pass background and driving record checks.

Core Competencies

  • Safety-focused

  • Compassionate customer service

  • Reliability and time management

  • Professional judgment

  • Respectful, client-centered approach

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AI Usage Notice


This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

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