Service Advisor / Sealy TX - Dodge / RAM / Jeep

Service Advisor for New Chrysler Jeep Dodge Dealership in Sealy TX

WHAT WE OFFER:

• An Honest Place to Work
• A company that cares about you and your family
• A company that offers you more than a job, a career
• We Pay Well
• Health Insurance
• Dental Insurance
• Paid Time Off
• Climate Controlled Service Area
• Paid Training
• Low Turn Over
• Real Opportunities for Growth / Promotion from Within
• We take care of our people

(If you are negative, dishonest, don't like to smile, or are lazy, keep looking; we probably are not a good place for you.)

RESPONSIBILITIES:

• Make Service Appointments, listen to Customer needs, give customers choices and direction, get their commitment, and make sure they are taken care of
• Go above and beyond to help our Service customers 

• Meet every customer with sincerity, enthusiasm, and a smile

• Everything you do is based on ethics.  Protect the customer, your team, and the community, through character based behavior. 

• Build great relationships with our customers, technicians, and parts.  Stay close to them through updates in a timely manner.

• Up-sell service opportunities with clarity, and integrity.  We only offer customers what they honestly need

• If you love people, and making someone's day better is personally important to you, you think like we do

• Follow Service processes and look for opportunities to go beyond when helping others 

• Oversee flow of Drive Lane. 

• Ensure that customers receive prompt, courteous, and effective service.

• Take ownership of the customer's experience by carrying out those additional assignments that allow you to leave a positive impression with the customer

• Provide concierge support and follow up on all owner inquiries, whether phone or in person

• Ensures that the daily inventory of technicians' time is consistently sold to service customers.. Distribute work between technicians efficiently

REQUIREMENTS:

• High School Diploma or equivalent.

• Accredited training in service advisor skills, customer satisfaction and quality control.

• Work in a highly active (busy) environment

• Automotive service advisor experience.

• Ability to concentrate and accomplish tasks despite interruptions.

• Ability to perform a variety of tasks simultaneously.

• Must be willing to submit to a background check & drug screen