General Manager

General Manager – Ultimate Longevity Center of Naperville
Downtown Naperville (River District) · Full-time, salaried · $84,000 base + uncapped performance bonus

Ultimate Longevity Center is a fast-growing, premium wellness and longevity brand: recovery and performance services, clinical programs (IV therapy, peptides, labs and prescriptions through our medical partners), and an in-center apothecary, all built around a membership. We are opening our Naperville center and are looking for a purpose-driven General Manager to open it, build the team, and lead center performance across sales, operations, team development and client experience.

This is a ground-floor role. You start during presale, before the doors open, and you lead the center from its first founding member to a full house of several hundred active members. If you are passionate about helping people feel better, perform at a higher level and invest in their long-term health, and you love hitting a number with a team behind you, we want to talk.

What you'll do

• Drive presale and membership growth. Own the center's monthly new-membership goals through consultative, goal-focused sales. Work leads, run tours and consultations, close memberships yourself, and coach your Longevity Advisors to do the same.
• Open the center. Partner with the owners and the franchisor on launch: staffing, training, systems, local marketing, grand opening and community events.
• Build and lead the team. Recruit, train and develop a high-performing, sales- and service-driven team of Longevity Advisors and front-desk staff. Set the culture and hold the standard.
• Guide members. Lead client onboarding and guide members on their wellness and longevity journey, so they feel supported, educated and motivated to commit to their health.
• Keep members and earn referrals. Retention is the business. Deliver a personalized, results-driven experience that keeps active membership growing and brings in referrals.
• Run the numbers. Track membership, net revenue, apothecary and clinical-service sales in our CRM/point-of-sale (Kite), and hit the goals the owners set each quarter.
• Run daily operations. Opening and closing, scheduling, inventory, vendor coordination, cleanliness and safety, and smooth hand-offs with our clinical partners, for a seamless, elevated center experience.
• Be the face of ULC in Naperville. Execute local marketing, partnerships and community outreach, and build community through events with local businesses, gyms, physicians and groups.

What success looks like

• Strong membership growth driven by consistent sales performance.
• High member retention and a profitable center.
• A team that is engaged, knowledgeable and confident selling and delivering wellness services.
• A premium, personalized experience, every visit.
• An efficient center that drives revenue and makes a meaningful impact in the community.

What you bring

• 2–5+ years of management experience, ideally in wellness, fitness, med spa or hospitality, with a track record of hitting sales targets and growing revenue.
• Hands-on sales ability. You are comfortable selling a premium membership face to face and on the phone, and you can teach it.
• A proven ability to recruit, train, coach and lead a high-performing, sales-driven team.
• A confident communicator who connects with people and builds lasting relationships.
• Comfort with numbers: goals, conversion, retention and revenue reporting. Organized, accountable and results-driven.
• Pre-opening or new-location launch experience is a strong plus.
• A genuine interest in wellness, biohacking and longevity; familiarity with performance and longevity principles (e.g., Ultimate Human) is a plus.
• A high-ownership mindset and a bias for action: competitive, energetic and motivated to exceed goals.
• Availability for center hours, including some evenings and weekends, and able to commute to Naperville.

Compensation and benefits

• Base salary: $84,000 per year.
• Presale bonus: a monthly new-membership bonus targeted at 20% of base, paying up to 120% of target when you beat the goal.
• Quarterly growth bonus once open, with no ceiling: the bonus grows with the membership the center holds, plus a share tied to quarterly growth goals. At target, total pay is about $100,800 at 250 members, $110,800 at 300, and $130,800 at 400, and it keeps climbing.
• Complimentary Ultimate VIP membership, including clinical benefits, while you work with us, plus a household discount on memberships and services.
• Paid time off and paid holidays.
• Health benefit.
• Franchisor General Manager onboarding and ongoing training, with travel paid.
• Reimbursement of approved business expenses and mileage.
• Room to grow with a fast-growing brand.

Why join us

• Open a center from day one and build it your way, with the support of an established brand.
• Work somewhere that is both results-driven and purpose-driven.
• Make a meaningful impact on people's health and lives every day.

Ultimate Longevity Center of Naperville is an equal opportunity employer. Employment is contingent on authorization to work in the United States and a background check as permitted by Illinois law.