Automotive Sales Call Center Representative

We are seeking a motivated and customer-focused Automotive Sales BDC Consultant to join our dynamic team! In this role, you will be the first point of contact for online and phone leads, helping drive traffic and sales for our dealership.

Benefits:

• Competitive Salary
• Employee Appreciation Day
• Flexible Schedules
• Family owned & operated since 1946
• Medical Plan
• Dental Plan
• Vision Plan 
• Life Insurance
• Long and Short-Term Disability Insurance 
• Paid Holidays
• Paid Time Off
• 401(K) w/ Employer Contribution
• In House Training
• Employee Assistance Program
• Wellness Program
• Educational Assistance for Dependents
• Employee Discounts on Sales, Service & Parts

Compensation: 

The BDC - Sales Position has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of between $19.00 and $31.00.  The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.

 Key Responsibilities:

• Respond promptly to internet, phone, and chat inquiries
• Follow up with leads to schedule appointments
• Maintain accurate records in the CRM system
• Provide exceptional customer service to ensure a positive experience

Qualifications:

• Prior experience in automotive sales, BDC, or call center preferred
• Strong communication skills, both verbal and written
• Organized, self-motivated, and goal-driven
• Comfortable with technology and CRM tools

We Offer:

• Competitive pay plan
• Health, dental, and vision benefits
• Paid training and career growth opportunities
• Friendly, team-oriented work environment

About Us:

The Tuttle-Click Automotive Group has been serving the Southern California community since 1946. Today, there are six Tuttle-Click locations in California (Irvine, Tustin, and San Juan Capistrano) and nine more in Tucson and Green Valley, Arizona. Our goal is to assist customers with their automotive needs, from sales and leasing to parts and service, to finance and even collision repairs and commercial vehicles. Customer service is our number one priority, therefore we set up our staff with adequate training. Because of our focus on professional development, we continually place among the top of our region or even nation, in customer satisfaction scores. If you'd like to be a part of a team that goes above and beyond, we welcome you to apply!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test.