Service Advisor

Toyota of North Miami
444 NW 165th St, Miami, FL
Full Time

Toyota of North Miami has been recognized as a professional leader in automotive sales and service in South Florida. If you're looking for an opportunity to join the automotive industry as a valued team member, your search is complete. We are experiencing massive growth in our brand new multi-million dollar facility. We are looking for people who are professional; customer oriented, and want to be part of a winning team!

There has never been a better opportunity to become part of our leadership team.

Enjoy our truly unique benefits!

WE OFFER:

Privately-owned
Toyota is the #1 selling brand in the world
Incredible location
Career opportunity - many of our staff have been with us for more than 15+ years
Gym for employees with treadmills, stationary bikes, elliptical machines, rowers, and free weights to promote a healthy lifestyle
Pizza restaurant located in the dealership
Best in class benefits package
Paid Holidays (Producers): New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day & your Birthday!
Vacation: 1 week after 1 year of service, 2 weeks after 2 years of service, 3 weeks after 5 years of service, 4 weeks after 10 years of service, 5 weeks after 15 years of service
Health Insurance (UMR)– 100% Employer Paid for United Medical Resources Neighborhood Health Partnership (NHP) HMO Base Plan for our employees!
(Profit Sharing) – 25% UNLIMITED MATCH!

RESPONSIBILITIES:

Meet with customers and determine their needs for repair and/or service of their vehicle issues
Increase customer satisfaction by building customer relations.
Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Increase profitability by maximizing sales & execute retail promotions.
Responsible for overseeing the technician working on customers’ vehicle including their time management/efficiency, parts ordering, job completion times.
Oversee and participate in quality control.
Participate in the development and documentation of Standard Operating Procedures as appropriate.

REQUIREMENTS:

High School Diploma or equivalent.
Accredited training in service advisor skills, customer satisfaction and quality control.
Automotive service advisor experience.
Ability to concentrate and accomplish tasks despite interruptions.
Ability to perform a variety of tasks simultaneously.
Must be willing to submit to a background check & drug screen

For your background check, you must list your LEGAL first and last name. This must match what is on your U.S. Passport or documents. Please ensure your employment application is displaying your correct and legal first & last name.

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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Toyota of North Miami