Service BDC

Toyota of Murfreesboro
3434 Bill Smith Dr, Murfreesboro, TN
Full Time
$15 – $18 an hour

Service BDC

Every employee with Toyota of Murfreesboro is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!

YOU MUST BE AVAILABLE TO WORK EVERY SATURDAY AND MUST BE AVAILABLE TO WORK FROM 7:00AM TO 7:00PM; 8 HOUR SHIFTS.

Benefits

Medical, Dental & Vision Insurance
401k
Life Insurance
Paid Training - Sales
Paid Vacation
Paid Holidays
Employee Discounts on products & services

Responsibilities

Cross Train in Cashier to Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customers
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

Experience with Microsoft Office suite is a plus
Available to work flexible hours on Monday-Saturday. Sundays off.
Ability to communicate customers' interests needs and requests to management and service personnel
Professional personal appearance

Toyota of Murfreesboro is looking for immediate hire after completing the background and drug screening process.

Please send your resume to:

Olivia Johnson

Email: ojohnson@toyotaofmurfreesboro.com

Customer Relations Director

Toyota of Murfreesboro

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

Toyota of Murfreesboro