Lot Attendant/Porter

Service Porter & Quality Control (QC) Specialist

Tom Wood Subaru – Indianapolis, IN

Tom Wood Subaru in Indianapolis is seeking a Service Porter & QC Specialist to support our service department’s daily operations and ensure every vehicle meets our high-quality standards before returning to our customers. This dual-role position plays a key part in maintaining efficient service flow, vehicle safety, and customer satisfaction.

Schedule & Pay

• Monday – Friday: 8:00 AM – 5:00 PM

• Saturday: 8:00 AM – 5:00 PM (rotational with one weekday off)

• Pay: $18/hour

Key Responsibilities

• Safely transport, park, and retrieve customer vehicles throughout the dealership lot

• Maintain cleanliness and organization of the service drive, parking areas, and shop spaces

• Greet customers in the service lane and assist with directing them to service advisors

• Stage vehicles appropriately for technicians and prepare vehicles for customer pickup

• Perform detailed post-service quality inspections to confirm all repairs and services were completed correctly

• Identify and report any issues or discrepancies to service advisors or technicians promptly

• Ensure every vehicle meets dealership quality standards prior to customer delivery

• Deliver outstanding customer service and contribute to a positive dealership experience

• Perform other duties as assigned to support business needs

Qualifications

• Friendly, professional demeanor with strong communication and customer service skills

• Positive attitude with a commitment to high-level customer service

• Strong attention to detail and ability to follow established procedures

• Ability to thrive in a fast-paced environment and manage multiple tasks

• Team-oriented, flexible, and eager to learn

• Ability to work both indoors and outdoors in varying weather conditions

• Required: Valid driver’s license with a clean driving record

Benefits

• PTO & Vacation

• Paid Holidays

• Medical, Dental, and Vision Insurance

• 401(k) with Company Match

• Life & Disability Insurance

• Training & Tuition Reimbursement

• Service Awards & Career Advancement Opportunities

• Wisely & DailyPay

About Tom Wood Group

The Tom Wood Group is proud to be family-owned and locally operated for over 50 years. Founded in 1967, the company has expanded beyond automotive to include multiple franchises across the Midwest and New Zealand.

Our Core Values:
Humbly Confident • Passionately Driven • Sincere Desire to Help Others • Uncompromising Integrity

Offers of employment are contingent upon successfully passing a background screening, including a criminal background check, motor vehicle record review, Social Security verification, and a drug test at a certified testing facility. Tom Wood Group is an equal opportunity employer.