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Tom Wood Parts Manager

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Parts Manager

Tom Wood – Indianapolis, IN

Position Summary

Tom Wood is seeking an experienced and results-driven Parts Manager to lead a dealership's Parts Department. This position is responsible for overseeing inventory management, departmental profitability, team development, customer satisfaction, and operational excellence. The ideal candidate will possess strong automotive parts knowledge, leadership experience, and a commitment to delivering exceptional service to both internal and external customers.

The Parts Manager works closely with the Service Department, Sales Department, representatives, and dealership leadership to ensure parts availability, inventory accuracy, and achievement of dealership objectives.

 

Key Responsibilities

Department Operations

  • Lead the daily operations of the Parts Department, ensuring efficient workflows and outstanding customer service.
  • Develop and maintain department processes that promote accuracy, productivity, and profitability.
  • Ensure proper receiving, stocking, storing, and distribution of parts and accessories.
  • Monitor and maintain inventory levels to support service, retail, wholesale, and collision operations.
  • Oversee warranty parts retention and disposal processes in accordance with brand and dealership requirements.

Inventory Management

  • Manage inventory investments and maintain acceptable inventory turns.
  • Identify and reduce obsolete inventory through return programs and strategic inventory controls.
  • Conduct regular inventory audits to ensure accuracy and minimize shrinkage.
  • Analyze sales trends and utilization data to optimize stocking levels.

Financial Performance

  • Achieve departmental sales, gross profit, and expense management goals.
  • Review and analyze monthly financial statements and departmental reports.
  • Develop action plans to improve profitability, inventory performance, and customer satisfaction.
  • Monitor departmental KPIs including:
    • Gross profit
    • Inventory turn rate
    • Obsolescence
    • Fill rate
    • Counter sales performance
    • Customer satisfaction metrics

Leadership & Team Development

  • Recruit, train, coach, and develop Parts Advisors and Parts Personnel.
  • Create a culture of accountability, teamwork, and continuous improvement.
  • Conduct performance reviews and provide ongoing coaching and development.
  • Ensure compliance with company policies, safety standards, and operational procedures.

Customer & Vendor Relations

  • Maintain strong relationships with customers, vendors, and Subaru representatives.
  • Support internal customers including Technicians, Service Advisors, and Sales Associates.
  • Resolve customer concerns professionally and effectively.
  • Promote wholesale and accessory sales opportunities.

 

Qualifications

Required

  • 3+ years of automotive parts management experience.
  • Strong knowledge of automotive parts inventory systems and dealership operations.
  • Proven ability to lead and develop a high-performing team.
  • Experience analyzing financial reports and driving departmental profitability.
  • Strong organizational, communication, and problem-solving skills.
  • Proficiency with dealership management systems and inventory software.
  • Valid driver's license with an acceptable driving record.

Preferred

 

  • Wholesale parts experience.
  • Experience managing large inventory investments.
  • CDK, Reynolds & Reynolds, or similar DMS experience.

 

 

Why Work Here?

At Tom Wood Group, you’re more than an employee—you’re a part of a family-owned company that has been serving communities for over 50 years. We believe in investing in our people through training, career development, and advancement opportunities. Our team thrives on collaboration, integrity, and a sincere desire to help others, and we’re passionate about creating an environment where you can grow both personally and professionally.

 

What Makes Us Different?

  • A company built on core values: Humbly Confident, Passionately Driven, Sincere Desire to Help Others, and Uncompromising Integrity
  • Opportunities to advance across multiple industries and locations
  • A culture that values your contributions and celebrates success
  • Comprehensive benefits designed to support you and your family

 

What We Offer

  • Paid Time Off & Vacation
  • Paid Holidays
  • Medical, Dental & Vision Coverage
  • 401(k) with Company Match
  • Life & Disability Insurance
  • Professional Training & Career Development
  • Tuition Reimbursement
  • Service Awards
  • Opportunities for Advancement

 

Our Core Values

Humbly Confident | Passionately Driven | Sincere Desire to Help Others | Uncompromising Integrity

 

Employment Requirements:

All offers are contingent upon passing a background check, motor vehicle record review, social security verification, and drug screening. Tom Wood Group is an Equal Opportunity Employer.

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Equal Employment Opportunity Information (Voluntary Disclosures)

Tom Wood Inc is proud to be an Equal Employment Opportunity and Affirmative Action employer. All employment decisions at Tom Wood Inc are based on business needs, job requirements and individual qualifications, without regard to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, past or present military service, or any other characteristic protected by law. The purpose of this Self-Identification Form is to comply with federal government record-keeping and reporting requirements, and to ensure equal employment opportunity at Tom Wood Inc. The data you provide on this form will be kept confidential and used solely for analytical and reporting requirement purposes. When reported, data will not identify any specific individuals. Moreover, this information will be kept separate from your application.

Answering these questions is optional and voluntary and your refusal to provide it will not subject you to any adverse treatment.

Ethnic and Race identification

Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race.

White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa.

Black or African American (Not Hispanic or Latino) - A person having origins in any of the black racial groups of Africa.

Native Hawaiian or Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands.

Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam.

American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment.

Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races.

Veteran status

Tom Wood Inc is subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1975, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Tom Wood Inc to take affirmative action to employ and advance in employment veterans in the following classifications.

A “disabled veteran” is one of the following: A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs or a person who was discharged or released from active duty because of a service-connected disability.

A “recently-separated veteran” means any veteran during the three-year period beginning on the date of such veteran’s discharge or release from active duty in the U.S. military, ground, naval or air service.

An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Protected veterans may have additional rights under USERRA—the Uniformed Services Employment and Reemployment Rights Act. In particular, if you were absent from employment in order to perform service in the uniformed service, you may be entitled to be reemployed by your employer in the position you would have obtained with reasonable certainty if not for the absence due to service. For more information, call the U.S. Department of Labor's Veterans Employment and Training Service (VETS), toll-free, at 1-866-4-USA-DOL.

If you believe you belong to any of the categories of protected veterans listed above, please indicate by checking the appropriate box below. As an employer subject to VEVRAA, we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information provided will be used only in ways that are not inconsistent with VEVRAA.

AI Usage Notice


This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

Tom Wood Inc