Service Advisor (Keyport)

Service Advisor 

Keyport, NJ / Exit 117 GSP

Are you looking to be part of a dynamic, family-owned dealership with a passion for exceptional customer service? Join our team at Tom’s Ford, one of the largest and most trusted service centers in the area! We're proud to be an award-winning dealer known for our outstanding customer satisfaction. We're seeking a service advisor to help us continue our tradition of excellence, providing top-tier service to our loyal customers.

Why Join Us?

• Award-Winning Service: We are proud to be recognized for our commitment to customer satisfaction and continue to set the standard in the industry.
• Family-Oriented Culture: At Tom’s Ford, we value our employees and treat each one like family. We work together to create a positive, inclusive, and supportive work environment.
• Long-Term Career Opportunity: We are looking for someone who wants to build a long-term career and grow with us.
• Great Team: Join a team of dedicated professionals who work hard to provide excellent service and create lasting relationships with our customers.

Responsibilities:

• Greet and assist customers in a friendly, professional manner.
• Advise customers on vehicle service needs, providing accurate estimates and recommendations.
• Coordinate with the service team to ensure timely completion of repairs and maintenance.
• Keep customers informed about the status of their vehicles and any changes to the service schedule.
• Maintain a clean and organized work environment.
• Ensure customer satisfaction through exceptional service and follow-up.

Qualifications:

• MUST HAVE FORD EXPERIENCE
• Previous experience as a service advisor or in an automotive service-related role preferred.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Positive attitude and a passion for helping others.
• A team player with a strong desire for long-term career growth.

What We Offer:

• Great Pay – Competitive salary and bonus opportunities.
• 401(k) with Company Contribution –
• Family Health Care 
• Work-Life Balance – No Saturdays and no late nights after 5 pm.
• Opportunity for career advancement within our growing dealership.
• Ongoing training and development to help you succeed.

If you’re looking for an exciting opportunity to grow your career with a respected, family-owned dealership and a top-tier service center, we would love to hear from you! Join our award-winning team today!

Please send your resume to rrossi@tomsford.com

*This position may be eligible for medical/dental/vision insurance, life insurance, 401k and ancillary insurance depending upon the terms of each plan*