BMW Certified Pre-Owned Client Advisor

BMW Certified Pre-Owned Client Advisor

Join One of Jacksonville’s Best Places to Work — 8 Years Running!

Why Join Us?

• Award-Winning Culture
  Tom Bush Family of Dealerships has been named one of Jacksonville’s Best Places to Work for eight consecutive years.
• Stability & Growth
  We are a locally owned, family-operated company with strong roots in the community and a long history of promoting from within. Our average employee tenure is six years, and many of our team members have built lasting careers with us—serving 25 to 40 years with the company.
• Work-Life Balance
  We are always closed on Sundays because we value time for rest, family, and personal commitments.
• Comprehensive Benefits
  We invest in our team’s well-being with a comprehensive benefits package that includes medical, dental, vision, and disability coverage, paid time off to recharge, and a 401(k) with up to a 3.5% company match to help you plan for the future.
• Wellness-Focused Workplace
  Wellness-focused programs include fitness challenges, lunch-and-learn sessions, gym discounts, and health incentives that can add extra cash to your paycheck.
• Supportive, Family-Friendly Environment
  Professional, respectful workplace committed to safety and employee well-being.

What You’ll Do

• Engage with customers in a comfortable and relaxed setting to understand their needs
• Discuss vehicle options, features, and benefits in a clear and informative manner
• Prepare accurate quotes and explain finance and lease options thoroughly
• Answer incoming phone calls and respond to internet leads promptly
• Follow up with customers through phone, internet, and dealership technology platforms
• Participate in ongoing training to enhance product knowledge and sales expertise
• Master in-depth knowledge of vehicle technology and features
• Conduct vehicle test drives with customers to showcase key features
• Prospect and generate new sales leads actively
• Perform other related duties as assigned

What We’re Looking For

• Demonstrated excellence in customer service skills, ensuring a positive and memorable experience for every client
• Maintain a professional appearance at all times
• Be available to work flexible retail hours, including Saturdays
• Strong organizational abilities to manage multiple tasks efficiently and effectively
• Possession of a valid driver's license 
• Commitment to maintaining a drug-free workplace; all candidates must successfully pass a drug test
• Outgoing and personable demeanor with proven expertise in building and sustaining relationships—truly a "people person"
• Exceptional verbal and written communication skills, including polished presentation abilities and proficiency in MS Office
• Capability to create and upload engaging videos across social media platforms such as YouTube, Facebook, Instagram, and Twitter
• Previous automotive sales experience required; high-line automotive sales experience preferred

Who You Will Be Reporting To

Reporting directly to Erin Mascia, Pre-Owned Sales Manager, you will collaborate closely to ensure a seamless and positive buying experience for customers. This role offers a unique opportunity to develop your expertise in luxury automotive sales while contributing to the growth and reputation of Tom Bush BMW in a dynamic and supportive environment.

Tom Bush Family of Dealerships is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination and harassment. We make all employment decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected by federal, state, or local law. We are committed to creating an inclusive environment where all team members are treated with respect and dignity.