Quick Lane Advisor

Quick Lane Service Advisor

Tom Boland Ford Inc. – Hannibal, MO

Full-Time | Monday–Friday | Competitive Salary + Commission

Tom Boland Ford Inc. is looking for a motivated, customer-focused Quick Lane Service Advisor to join our growing team! If you have excellent customer service skills, enjoy working in a fast-paced environment, and have an interest in the automotive industry, we'd like to meet you.

What You'll Do

• Welcome customers and provide an exceptional service experience.
• Listen to customer concerns and accurately document vehicle service needs.
• Recommend maintenance services based on vehicle condition and manufacturer guidelines.
• Prepare repair orders and obtain customer authorization.
• Communicate repair progress, timelines, and costs with customers.
• Work closely with technicians to ensure timely, quality repairs.
• Review completed work with customers and answer any questions.
• Process payments and complete repair orders.
• Build lasting customer relationships through outstanding service.

What We're Looking For

• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Automotive service advisor experience is preferred but not required.
• Automotive knowledge is a plus—we're willing to train the right candidate.
• Computer proficiency and attention to detail.
• Valid driver's license with a good driving record.
• Positive attitude and a strong work ethic.

What We Offer

• Competitive salary plus commission
• Monday through Friday schedule—No weekends
• Health, dental, and vision insurance
• Paid holidays and paid time off
• 401(k) with company match
• Employee discounts
• Paid training
• Opportunities for advancement within a growing dealership

Join Our Team

At Tom Boland Ford Inc., we're committed to providing outstanding customer service while creating a workplace where our employees can grow and succeed. If you're ready to build a rewarding career with a respected Ford dealership, we'd love to hear from you.

Apply today and become part of the Tom Boland Ford Inc. team in Hannibal, Missouri!