Communications Specialist - *Join our Prescott Team!*

Join Our Prescott Team and Make a Difference!!

Why we do what we do?

At Visiting Angels, we aim to Brighten the Home and Better the Health of our dear Clients. We Believe in serving others with Excellence in the comfort of their home.

As a Winner of the Best of Home Care Employer of Choice Award, we support and train our employees to be the Best in the industry.

Would you like a rewarding career that provides a sense of accomplishment, joy and gratification? Apply Today!

POSITION:   Communication Specialist

WAGE:     $20 / hour

Part Time : 25 hours / week    (work schedule listed below)

POSITION PURPOSE:

The Communication Specialist is responsible for performing a wide range of clerical and administrative tasks to support the daily operations of the office. Strong communication skills are essential, as this role serves as the first point of contact for all incoming calls and voicemail messages. The Communication Specialist ensures smooth day-to-day operations by providing timely and effective communication support to staff, caregivers, and clients. A positive, “can-do” attitude is key to success in this role, as the individual will assist with a variety of tasks and projects across multiple areas of the organization.

Classification: Non-exempt

                                                                      In-person position located in Prescott, AZ.

The day-to-day duties consist of the following, but are not limited to:

• Phone Support : answer calls, route calls and/or take messages, utilizing Management as needed.
• Greet walk-ins to the office
• Keep office clean and stocked of office supplies (gloves, masks, uniforms, stamps, etc.)
• Help with mass mailings.
• Assist the Directors with various projects as assigned.
• Send-out Cards
• Basic Scheduling training to assist the Scheduler
• Must be self-directed and be able to work with minimal supervision.
• A plus to be proficient at Microsoft Windows, Outlook, Word, and Excel.
• WORK SCHEDULE :  (25 hours)
  • Monday : 8:30 am – 3:30 pm
  • Tuesday : 8:30 am – 3:30 pm
  • Wednesday : 8:30 am – 3:30 pm
  • Thursday : (off)
  • Friday : 8:30 am – 12:30 pm   (half day)

Qualifications:

• High school diploma and two years of experience in an office setting, Receptionist, preferably in health care.  College degree preferable.
• Demonstrate proficiency with Microsoft Office (Word, Excel, and Outlook) applications, scheduling systems and other health care industry related software.
• Ability to listen and communicate clearly, fluently and diplomatically, both orally and in writing.
• Ability to remain flexible, resilient, calm, and maintain a sense of humor; and present a well-groomed professional image.
• Ability to plan, organize, prioritize delegate and accurately follow through in work activities with tie constraints and interruptions to meet deadlines, as well as, work independently with a minimum amount of direction and/or supervision.
• Ability to generate goodwill for the organization and its management among staff, clients, and referral sources.  Demonstrates a strong commitment to client service excellence.
• Possess and maintain good physical and mental health, including current TB testing.
• US Citizen or evidence of a valid Alien Work Permit.

Physical/Environmental Demands:

• Sitting, standing, bending, reaching, stretching, stooping, walking, climbing stairs, and moving intermittently during working hours.
• Must be able to lift at least 25lbs.
• Must be able to see and hear or use prosthetic that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.
• Must be able to properly operate office equipment.

• Must be able to maintain verbal and written communication with co-workers, leadership team, supervisors, clients, family members, vendors, and all business associates within or outside the agency.
• See ADA requirements.

*Visiting Angels is an equal opportunity employer*

Visiting Angels is following all CDC protocols for Covid-19 to keep our administrative staff, caregivers and clients safe.

We are an Equal Opportunity Employer.