Receptionist

Receptionist

Thompson Buick GMC Cadillac is looking to add a full time Receptionist to their team! You will intercepts and routes incoming calls, take thorough messages, and provide basic information to callers. The ideal candidate will be the dealership’s front-line contact with the public and must able to represent the dealership in a professional, friendly manner at all times.

The hours are Monday-Friday from 8:00am- 5:00pm. Also,  the option for Saturdays from 9am-6:00pm

ESSENTIAL DUTIES:

• Intercepts all incoming calls and determines whether the person being called should be interrupted.
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the time they are put on hold.
• Take thorough messages, indicating the caller’s first and last name, company name if applicable, the time, and the message the caller wishes to leave.
• Provide basic information to callers who have general questions.
• Notify telephone company maintenance department of switchboard operational difficulties.
• Update and distribute company telephone roster when necessary.
• Perform other duties as needed.
• Type correspondence, forms and other documents as assigned.
• Direct customers to the correct department, notify the appropriate salesperson that a customer is waiting, or introduce the customer to a salesperson.
• Order stationary, letterhead and business cards.

QUALIFICATIONS:

• Ability to read and comprehend instructions and information.
• Must speak clearly on the telephone and convey an image of professionalism and
  competence to callers.
• Must be able to convey messages to employees clearly and quickly.
• Must be able to judge when employees should and should not be interrupted, e.g., when a salesperson is with a customer.
• Professional personal appearance.