Quality Control / Shipping Clerk

The UPS Store #5717
1069 Main St, Holbrook, NY
Part Time
$15 an hour

The Quality Control / Shipping Clerk delivers world-class customer service to all retail customers. He or she performs a final check of all finished sign products and ensures everything is correct before calling the customer to pick up their signs. The Quality Control / Shipping Clerk will box and ship signs when necessary and check in inventory.

The ideal candidate has previous shipping experience, strong computer and internet skills, excellent proof-reading skills and an attention to detail, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

Continuously practices good listening skills with customers, UPS Store team members, and leadership
Performs a final QA check of all products to verify accuracy and correctness
Calls customers to arrange pickup of products
Boxes and ships products when necessary
Checks in inventory
Takes ownership of any shipping problems and offers viable solutions
Provides completed documentation for shipping
Answers phones courteously and provides accurate, detailed information
Helps with other Center functions as needed, such as faxing, copying, laminating, and binding
Maintains a clean and safe working environment
Performs other duties as assigned

QUALIFICATIONS

High school diploma or GED required
Shipping experience desired
Strong proof-reading skills
Good communication and people skills
Outstanding phone skills
Strong computer skills, including Microsoft Office and Adobe Suites
Strong verbal and written communication skills, including spelling and math
Able to operate a wide variety of business equipment
Detail-oriented, organized, and able to multi-task
Prompt, reliable, and responsible
Able to lift 40+ pounds

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Other Information

Can you perform the physical tasks associated with the job? Describe your physical condition in terms of being able to work on your feet all day, bend, and lift 40 to 75 pounds. Please let us know if any accommodations are required on your behalf.

Do you have the skills or aptitude to operate (or quickly learn to operate) equipment such as POS devices, phone and in-person queries, computerized documentation, copier, fax, and laminating equipment, and various other multi-task requests?

Do you consider yourself skilled at proof-reading? Do you have a strong attention to detail? Describe yourself and your skills as they related to proof-reading/checking a customer's final sign product. Do you have previous proof-reading/QA experience in this or a related field?

When can you begin work if you are selected for this position?

AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

The UPS Store #5717