Part-Time Center Associate

The UPS Store
910 Bergen Ave, Jersey City, NJ
Part Time
$16.50 – $18.00 a week

The Part-Time Center Associate delivers world-class customer service to all retail customers, including business owners, corporate professionals, and busy families. He or she packs and processes shipments for local, national, and international delivery using a variety of carriers and also manages and produces graphics and print orders. In addition, he or she operates copiers, fax machines, binding equipment, laminators, and cash registers, among other daily tasks. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has at least one year of customer service experience, one to two years of experience in a print production/graphic design role or a related field (preferred not required), experience with Adobe Creative Suite and Microsoft Office, knowledge of printing concepts, a friendly and genuinely helpful demeanor, and a professional appearance. He or she is driven to succeed and is an energetic self-starter and team-player who is trustworthy and a fast learner.

RESPONSIBILITIES

Understands and fulfills the needs of walk-in customers and telephone/email inquiries
Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership
Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents
Takes ownership of the customer's shipping needs and offers viable solutions
Takes action to learn all product and service offerings, alternative solutions, and industry trends
Operates all equipment, software, and devices in an expert fashion
Maintains a clean, organized, and safe working environment
Performs other duties as assigned

QUALIFICATIONS

High school diploma or GED required
Strong computer skills, including Microsoft Office and Adobe Suites
Good communication and people skills
Highly organized and detail oriented
Strong verbal and written communication skills, including spelling and math
Prompt, reliable, and responsible
High energy level
Able to lift 40+ pounds
Willing and able to work 20 to 30 hours per week for a 7-day work week

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Why do you think you are the best fit for this position?

Can you perform the physical tasks associated with the job? Describe your physical condition in terms of being able to work on your feet all day, bend, and lift 40 to 75 pounds.

Do you have the skills or aptitude to operate (or quickly learn to operate) equipment such as scales, binding equipment, copiers, point-of-sale devices, laminating machines, fax machines, computer software, and other office equipment?

This part-time position requires a flexible schedule of 25 to 30 hours per week that can span six days a week. If selected for this position, you may be required to work Saturdays. Are you willing to work a flexible schedule?

When can you begin work if you are selected for this position?

AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

The UPS Store