Full-Time Center Associate $13-$14
Beavercreek, OH
Full Time
Beavercreek, OH
Full Time
or
Job Title: Center Associate
Location: 3195 Dayton-Xenia Road Ste.900 Beavercreek, OH 45434
Location: 3195 Dayton-Xenia Road Ste.900 Beavercreek, OH 45434
At The UPS Store Beavercreek, we are committed to providing world-class customer service and ensuring that every customer has a seamless experience. As we continue to grow, we're looking for an enthusiastic and driven Center Associate to join our team. In this role, you'll be pivotal in helping us achieve our sales goals while delivering exceptional service to our customers.
As a Center Associate, you will deliver outstanding customer service by assisting walk-in and phone customers with their shipping, printing, and other service needs. You’ll operate various equipment, advise customers on our products and services, and contribute to creating a welcoming environment. We're looking for someone who thrives in a fast-paced setting and is eager to learn and grow with us.
Key Responsibilities:
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Customer Service Excellence: Provide world-class customer service to walk-in customers and telephone inquiries.
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Active Listening & Problem Solving: Continuously practice strong listening skills and offer viable shipping solutions to customers’ needs.
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Product Knowledge: Learn all product and service offerings, alternative solutions, and industry trends to best advise customers.
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Equipment Operation: Become an expert in operating equipment like copiers, fax machines, binding and laminating machines, and point-of-sale devices.
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Team Support & Training: Help teammates and share knowledge about processes and equipment when necessary.
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Environment & Safety: Ensure a clean, organized, and safe work environment.
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Other Duties: Perform additional tasks as assigned by leadership.
What We Offer:
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Competitive Pay & Bonuses: Monthly, quarterly, and yearly performance-based bonuses to reward your hard work.
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Paid Time Off (PTO): PTO after one year of employment.
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Retirement Savings Plan: Access to a retirement savings plan to secure your financial future.
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Opportunities for Growth: We support internal career advancement and provide opportunities for you to grow within the company.
Qualifications:
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Education: High school diploma or GED required.
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Experience: Previous retail sales experience is preferred.
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Skills:
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Strong computer skills, including proficiency in Microsoft Office and Adobe Suites.
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Excellent phone skills and the ability to communicate clearly and professionally.
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Strong verbal and written communication, including spelling and basic math.
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Ability to operate all necessary equipment and devices in an expert fashion.
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Must be prompt, reliable, and responsible.
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Physical Requirements: Able to lift 40+ pounds.
Ideal Candidate:
The ideal candidate is someone who is eager to learn, enjoys helping others, and is comfortable operating different technologies. If you thrive in a fast-paced, customer-focused environment and are excited about taking ownership of your role, we encourage you to apply!
The ideal candidate is someone who is eager to learn, enjoys helping others, and is comfortable operating different technologies. If you thrive in a fast-paced, customer-focused environment and are excited about taking ownership of your role, we encourage you to apply!
Why Join Us?
At The UPS Store Beavercreek, you will be part of a supportive and dynamic team. You’ll receive the tools and training you need to succeed, plus the opportunity to earn performance-based bonuses, enjoy benefits like PTO and a retirement savings plan, and grow within our company.
At The UPS Store Beavercreek, you will be part of a supportive and dynamic team. You’ll receive the tools and training you need to succeed, plus the opportunity to earn performance-based bonuses, enjoy benefits like PTO and a retirement savings plan, and grow within our company.
How to Apply:
Complete this online application or apply in-store. Please be sure to provide an up to date resume as well as your working availability. We can’t wait to meet you!
Complete this online application or apply in-store. Please be sure to provide an up to date resume as well as your working availability. We can’t wait to meet you!
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