Shop Manager - Sweet Rose Ice Cream

Are you a natural leader with a passion for people, quality service, and delicious ice cream? Sweet Rose Ice Cream Shop is looking for an enthusiastic Shop Manager to lead daily operations, inspire our team, and deliver an unforgettable guest experience.

About the Role:
As the Shop Manager, you’ll be the heart of our shop — overseeing day-to-day operations, leading and developing staff, and ensuring everything runs smoothly and sweetly. From scooping smiles to hitting sales goals, you'll help bring our mission to life:
"To create an experience through ice cream."

Compensation and Benefits: 

$20.00 - $25.00 / hr plus tips!

Full-time team members receive benefits including health, dental, vision, and life, 401(k), STD, LTD, paid holiday, vacation, personal & sick time, lean management training, and numerous other employee discount benefits through our HR provider LL Roberts.   

What You'll Do: 

• Supervise and train team members to uphold Sweet Rose’s high standards
• Maintain a clean, safe, and welcoming environment
• Ensure compliance with health, safety, and labor regulations
• Manage inventory, ordering, and budget tracking
• Handle scheduling, payroll reporting, and daily cash reconciliation
• Lead by example in customer service and team culture
• Address guest needs and resolve concerns promptly and professionally
• Coordinate special events and seasonal promotions

What We're Looking For: 

• At least 1 year of experience in front-of-house or assistant management in food/beverage
• Able to work evenings, weekends, and during high-traffic hours
• Clear communicator with strong leadership and problem-solving skills
• Comfortable with scheduling, inventory, and point-of-sale systems (Square or Toast)
• Friendly, professional, and dependable

Ready to scoop up a job you’ll actually enjoy?
Apply today and help us serve happiness—one cone at a time! 

Additional Information: Kindly, be aware that the job description provided is not an exhaustive account of the activities, duties, or responsibilities entailed for this role. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability.

About the Company: Up to Par Management | Taylor Hospitality Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.