Server

The Portland Regency Hotel & Spa is looking for a Full-time Server to join our team! A beautiful Historic Hotel of America located in the heart of Portland's Old Port District.

Summary: To professionally greet Armory guests and to sell, prepare and serve cocktails and light fare in an efficient, friendly and professional manner.

Full-time Benefits include: Medical, Dental, Life and Short-Term Disability insurances, Holidays, and PTO. Part-Time benefits include Sick Time. All employees receive HHA Discounts, Fitness Center use, Uniform, Parking and Employee Meal. 401k plan with a match after one year.

Essential Duties and Responsibilities: include the following, but other duties may be assigned.

1. Responsible for reporting to all scheduled shifts on time and in full uniform.
2. Responsible for punching into the correct department no more than 5 min. before your shift begins and punching out directly after your shift ends.
3. To act in a professional manner at all times.
4. Responsible for taking guests’ orders, placing the orders in the kitchen, monitoring the time frame of orders and taking care of guests needs.
5. Responsible for completing all assigned side work in a teamwork-oriented manner.
6. Responsible for restocking all items used during a shift.
7. To always assist and communicate with bartenders.
8. Responsible for cleanliness of outlet during shift.
9. Responsible for closing out checks properly.
10. Responsible for running food / trays to and from the kitchen.
11. Responsible for putting out salad dressings at the beginning of the shift, on ice with ladles. Also, to recharge or break down as needed.
12. Responsible for attending all meetings scheduled by your manager.
13. To have knowledge of all current and expired gift certificates and packages.
14. When interacting with dissatisfied guests, politely apologize and offer to seek the assistance of a manager when necessary.
15. To know and obey all Maine State Liquor laws regarding the sale, service and consumption of alcohol.
16. To assist in the training of new employees.
17. To become proficient with the computer system.
18. To practice safe kitchen procedures when serving food.   

Supervisory Responsibilities: This job has no supervisory responsibilities.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required for this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions required by this position.

Mathematical Skills

The ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals is required.  Also required is the ability to compute rates, ratios, and percentages and to be able to draw and interpret bar graphs.

Certificates, Licenses, Registrations:   TIPS Certified.

Education and/or Experience:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. 

Language Skills:

The ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals is required.  Also required is the ability to write routine reports and correspondence.  Lastly the ability to speak effectively before groups of customers or employees of this organization will be required as well.

Reasoning Ability:

The ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Also, the ability to deal with problems involving several concrete variables in standardized situations shall be required as a job description.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. 

While performing the duties of this job, the employee is regularly required to stand for lengthy periods of time.  The employee frequently is required to walk and talk or hear at the same time.  The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; and climb or balance.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions and extreme heat.  The noise level in the work environment is usually moderate.

Safety:

To abide by the safety requirements of the Portland Regency Hotel and this department as outlined in the department safety manual and to report all accidents to a supervisor immediately.