The Morton Arboretum is a world-renowned nonprofit dedicated to protecting and growing trees locally and globally. We are seeking an experienced annual giving manager to join our team to increase philanthropic support by successfully leading a comprehensive cultivation, solicitation, and stewardship strategy for annual fund and mid-level donors. The ideal candidate will help secure support through direct mail, email, online giving, and onsite sales to improve the future for trees, advance leading scientific and conservation research, support educational programming for adults and children, and preserve our plant collections across 1,700 acres. You’ll be part of an incredible team working together to make the Arboretum exceptional.
Position Summary: Responsible for the management and implementation of acquisition, retention, loyalty, and fulfillment strategies for The Morton Arboretum’s Annual Giving program, which includes the Annual Fund and Friend, Partner, and Thornhill level giving societies. Strategically implement annual giving research, modeling, and segmentation to maximize success for annual fund and giving societies. Support the Arboretum’s mission and vision for philanthropic growth.
Manage quarterly annual fund strategy and deliverables. Conduct annual fund modeling and develop segmentation strategy to achieve maximum giving and engagement to build the donor pipeline.
Manage ongoing mid-level giving (Friend, Partner, and Thornhill Society) acquisition, retention, and upgrade strategies including, but not limited to, direct mail, email, online giving, and onsite sales. Partner with external vendors and internal membership team to coordinate monthly membership renewals.
Develop content, in collaboration with Marketing and Communications, and lead the production process of annual solicitation, stewardship, and cultivation campaigns.
Take ownership in managing all year-end giving solicitation campaigns including Giving Tuesday, year-end major gifts solicitation campaign, and the annual fund appeal components. Provide organized, centralized management of processes to secure gifts, steward, and cultivate year-end donors.
Work together with development operations for appropriate coding, tracking, and report generation for acquisition, renewal, and upgrade campaigns for annual fund donors and mid-level donors. Analyze monthly annual fund and mid-level giving membership statistics, including retention rates and direct print and email campaign results.
Lead the execution of loyalty program strategies to build long-term investment of mid-level and annual fund donors. Track various segments. Work with the Senior Donor Relations Manager to develop and execute stewardship strategies including communications, events, and programs.
Manage and prepare annual program revenue and expense budgets.
Other duties as assigned.
Qualifications: Bachelor’s degree preferred. 4+ years experience required, preferably in a fundraising or membership environment. Strong and demonstrated analytical and writing skills required. Customer service experience is strongly preferred. Attention to detail, solid organizational skills, and the ability to work independently and as a part of a team. Project coordination skills with the ability to meet deadlines and handle multiple projects simultaneously required. Proficiency with Microsoft Office and Google applications beneficial. Experience using donor database software preferred.
Success Factors: Ability to work productively in a fast-paced environment. Critical thinker, detail oriented, with the ability to handle sensitive information in a confidential manner. Effective communicator. Ability to exercise diplomacy and tact in dealing with both internal and external constituents and their requests. Innovative with experience in marketing initiatives. Ability to be responsive and flexible in a dynamic and evolving organization. A commitment to, and ability to effectively convey, the Arboretum’s mission with genuine passion, and the willingness to continually learn about the programs and mission. Ability to embrace and operate in line with our employee core values to take ownership, work together, keep learning and make the Arboretum exceptional.
Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Physical Demands: Requires some physical activity: limited lifting and carrying (up to 15 lbs.), prolonged periods of sitting in front of a computer, and occasional travel around the Arboretum grounds and locally.
Work Environment: Fast-paced office environment.
Equipment: General office equipment.
For full consideration, please include resume and cover letter with application.
The Morton Arboretum is a champion of diversity, supporting a culture of inclusion that attracts, inspires, and engages people to achieve success. The Arboretum is committed to hire and develop employees based on job-related qualifications irrespective of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, or veteran status. To increase diversity in professions related to the public garden realm, we encourage applications from underrepresented minorities, persons with disabilities, and veterans.
The Morton Arboretum is dedicated to complying with our obligations as an equal opportunity/affirmative action employer. All applicants are guaranteed equal consideration for employment.
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