Gift Processing Coordinator

Position Summary: Responsible for day-to day coordination of gift processing activities and transactional reporting. Maintains complete and accurate records of gifts received and reconciles daily activity of all data flowing into the constituent relationship management (CRM) platform from third-party applications. 

Essential Functions: 

• Set priorities, process gifts, and coordinate all gift-processing activity.

• Create audit reports and other metrics to assess data integrity, making recommendations on where opportunities exist and where improvements should be made. Create reports for transactions and events as requested by colleagues.

• Maintain constituent and gift records in accordance with best practices and organizational processes.

• Partner with the Manager of Development Operations to assess, develop, and implement policies and procedures to guide accurate database utilization, data entry, gift processing, and reporting, and to protect sensitive donor information.

• Coordinate the data flow from third-party data applications, such as online e-commerce and plug-in platforms, into the CRM and subsequent reporting.

• Recommend areas for process improvement and coordinate technology enhancements for efficient gift processing.

• Act as one of the team’s CRM superusers, maintaining a high level of understanding of database functions and processes.

• Assist with departmental special events and projects as required.

• Demonstrate alignment with the Arboretum’s employee core values to be inclusive, take ownership, work together, keep learning, and make the Arboretum exceptional.

• Other duties as assigned.

Qualifications: Associate's degree or equivalent experience required. 2+ years experience required, preferably in gift processing, database/records management, accounting, and/or advancement services. Proficiency with Microsoft Office, Google applications, and experience using a fundraising database software preferred. Strong oral and written communication skills required. High degree of confidentiality required. Knowledge of basic accounting principles preferred.

Success Factors: Ability to take direction, yet work independently, while working in a team environment. Ability to remain focused with attention to detail. Ability to learn new technology and processes.  Dependability, accuracy, flexibility, and problem-solving skills. 

Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Physical Demands: Requires some physical activity: limited lifting and carrying (up to 20 lbs.).

• Work Environment: Fast-paced office environment, with prolonged periods in front of a computer screen.

• Equipment: General office equipment.

The expected hiring range for this nonexempt position is annualized at $50,000-$53,000 based on experience that will be evaluated during the candidate selection process. We believe in the importance of pay equity and consider internal equity of our current team members as a part of the final offer. This position is also eligible for a competitive benefits package.

For full consideration, please include a resume and cover letter with the application.

The Morton Arboretum is a champion for diversity, supporting a culture of inclusion that attracts, inspires, and engages people to achieve success. The Arboretum is committed to hire and develop employees based on job-related qualifications irrespective of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, or veteran status. To increase diversity in professions related to the public garden realm, we encourage applications from underrepresented minorities, persons with disabilities, and veterans.  

The Morton Arboretum is dedicated to complying with our obligations as an equal opportunity/affirmative action employer. All applicants are guaranteed equal consideration for employment.