Donor Analytics Manager - Full-time
The Morton Arboretum is a world-renowned nonprofit organization dedicated to protecting and growing trees locally and globally. We are seeking a technically savvy Donor Analytics Manager to advance the Development Department’s analytics program. Through predictive modeling and analysis this professional will provide insightful and data-driven information to help the department meet its ambitious goals. A successful candidate will have a natural curiosity and appreciation for data, possess solid experience creating predictive models, and be comfortable working in a fast-paced setting, able to meet deadlines, be proactive, work independently and as part of a team. You’ll be part of a great team working together to make the Arboretum exceptional.
Position Summary: Responsible for providing data driven solutions for prospect management and research. Design and develop analytical strategies to support prospect development activities. Analyze, extract, organize, mine, and model data to visually and quantitatively represent donor trends and other key information to grow and populate the prospect pipeline. Serve as subject matter expert for the team in prospect data analysis and reporting. Develop and maintain substantial knowledge of applicable information technology and how data are structured within the development database and complementary reporting tools.
Use quantitative analyses to estimate the philanthropic capacity of prospects.
Analyze broad data sets to identify trends and develop actionable recommendations for development officers, and the membership and annual fund team. Analyze data and identify trends, patterns and anomalies to build predictive data models.
Plan, develop and implement custom scores and predictive models to facilitate the identification of high quality prospects to ensure portfolios have a sufficient number of prospects to meet goals and to develop an understanding of donor behavior.
Design and implement comprehensive data-mining and proactive prospect identification projects for various fundraising initiatives.
Communicate, document and present biographical, philanthropic, professional and financial information about donors and prospects as necessary.
Manage tracking and reporting of prospect related information from research, ratings, segmentation and other related activities.
Provide support for and attend Arboretum events.
Demonstrate alignment with the Arboretum’s employee core values to be inclusive, take ownership, work together, keep learning, and make the Arboretum exceptional.
Other duties as assigned.
Serve in a supervisory capacity of one or more employees, providing leadership guidance and communicating the organization's goals. This includes:
- Hiring, training, coaching and developing team members, by providing recognition and feedback, and evaluating performance
- Ensuring that team members adhere to the Arboretum’s policies and procedures, and maintaining a safe and compliant work environment
- Building and maintaining positive working relationships with team members, colleagues, and other stakeholders to foster a collaborative and supportive work environment
Qualifications: Bachelor’s degree in business, math, analytics or a related field required. 4+ years of experience working in the field of data science or analysis, prospect management and/or database experience in a nonprofit environment required. Must be curious and passionate about data. Supervisory experience preferred. Strong verbal and written communication skills required. High degree of technical skills with proficiency and understanding of data mining, modeling, and statistical analysis techniques and software. Analytical skills with the ability to synthesize a high volume of information from a variety of sources required. Experience using reporting tools such as Tableau, or similar software is highly desirable. Proficiency with a constituent relationship management system. Advanced knowledge of Excel formulas and functions, including VLOOKUP, pivot tables, and data validation; Google applications beneficial.
Success Factors: Detail oriented and possess solid organizational skills. Ability to work productively while meeting strict deadlines. Ability to act with sensitivity and discretion while managing confidential information. Ability to exercise diplomacy and tact while managing the requests of internal and external constituents. Ability to set priorities independently in order to meet expectations for multiple projects is essential.
Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Physical Demands: Requires some physical activity: limited lifting and carrying (up to 25lbs.).
- Work Environment: Office environment, with prolonged periods in front of a computer screen. Work is primarily performed indoors with occasional outdoors work for events.
- Equipment: General office equipment.
- Schedule: Position requires occasional extended work hours, including evenings and weekends.
For full consideration, please include a resume and cover letter with application.
The Morton Arboretum is a champion for diversity, supporting a culture of inclusion that attracts, inspires, and engages people to achieve success. The Arboretum is committed to hire and develop employees based on job-related qualifications irrespective of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, or veteran status. To increase diversity in professions related to the public garden realm, we encourage applications from underrepresented minorities, persons with disabilities, and veterans.
The Morton Arboretum is dedicated to complying with our obligations as an equal opportunity/affirmative action employer. All applicants are guaranteed equal consideration for employment.
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