Hotel General Manager

Fairfield Inn & Suites Lebanon | Ghoman Hotels and Resorts LLC

Location: 410 Gateway Avenue, Lebanon, IN 46052, USA
Employment Type: Full-Time | On-Site

COMPENSATION & BENEFITS

Annual Salary: $75,000–$110,000

Quarterly Performance Bonus Opportunities Available

Annual Performance Bonus Opportunities Available

Relocation Expense Assistance Available for Qualified Candidates

Additional benefits include health, dental, and vision insurance, paid time off, and professional development opportunities.

IMPORTANT REQUIREMENT: Previous Marriott-Branded Hotel Management Experience Is Mandatory.

Only candidates with direct management experience at a Marriott-branded hotel will be considered.

Position Overview

Ghoman Hotels and Resorts LLC is seeking an experienced, results-oriented Hotel General Manager to lead the operations and business performance of our Fairfield Inn & Suites property in Lebanon, Indiana.

The General Manager will be responsible for overall hotel operations, financial performance, revenue growth, guest satisfaction, team leadership, and compliance with Marriott brand standards. The successful candidate will demonstrate strong business acumen, sound financial judgment, and the ability to build a high-performing team while maintaining exceptional service standards.

This position requires a hands-on hospitality leader with proven Marriott hotel management experience and a strong record of achieving operational, financial, and guest satisfaction objectives.

Key Responsibilities

1. Hotel Operations and Leadership

• Oversee all hotel operations in accordance with Marriott brand standards, company policies, standard operating procedures, and service expectations.

• Lead and coordinate all hotel departments to ensure efficient daily operations.

• Conduct regular management briefings and departmental meetings to review performance and address operational priorities.

• Establish departmental objectives, monitor performance, and ensure accountability among department heads.

• Oversee guest relations, resolve complaints, and implement effective service recovery procedures.

• Maintain high standards of cleanliness, service quality, property presentation, and operational readiness.

• Lead key property initiatives, including capital improvements, refurbishment, and operational enhancement projects.

• Ensure compliance with applicable health, safety, fire, security, and regulatory requirements.

2. Financial Management and Profitability

• Prepare, manage, and monitor the annual operating budget, marketing and sales plan, and capital expenditure budget.

• Maintain accountability for the hotel's financial performance, profitability, and operating results.

• Analyze profit and loss statements, revenue reports, departmental expenses, and financial forecasts.

• Develop and implement strategies to control costs, improve productivity, and maximize operating margins.

• Monitor daily business reports and key performance indicators to support informed management decisions.

• Ensure monthly financial forecasts for rooms, food and beverage, administration, and general operating expenses are accurate and aligned with targets.

• Prepare monthly financial and operational reports for ownership and