Newport, RI
Full Time


the summary.

Join our team as a valet and become the ultimate journey curator for the guest experience. The ideal candidate will be responsible for ensuring smooth parking services as well as the transferring and/or storing of guest luggage and assisting/responding to all guest requests. 

the mansion.

The Chanler, reimagined as a magnificent, stately manor residence, extends a warm welcome to guests as a peaceful enclave from bustling Newport, Rhode Island, inviting guests to relish in the building's storied architecture, chic-European dining options, and gracious hospitality.

Built in 1873 as a summer home for John Winthrop Chanler, the property exudes history while maintaining the current charm of a regal residence. As a double Forbes five-star property, the mansion draws admirers worldwide by authentically cultivating the guest experience with elegance and natural refinement.

the mission.

To make an impact on a guest's journey by creating memories that last a lifetime. Mansion household staff are the key journey curators, responsible for creating a sense of place and personalization for each guest. We achieve this by working in a collaborative environment, providing training while encouraging an unscripted narrative to tell the brand story and by sharing a passion for the heart of hospitality.

the rewards.

  • Competitive Salary
  • Health, dental, and vision for employees, families, and partners
  • 401K
  • Free Parking
  • Uniforms Included
  • Employee Appreciation Events
  • Referral Bonus
  • Seasonal Staff Meals

the responsibilities. 

Including but not limited to:

  • Provide Valet service's to all guests of The Chanler at Cliff Walk
  • Retrieve and transport guest luggage
  • Respond to guest inquiries and requests in a timely, friendly, and efficient manner
  • Organize and store luggage
  • Ensure that the management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
  • Assist with room moves, special luggage deliveries, and/or pulls, and attend to the main lobby and front door as needed
  • Piloting the property-designated vehicles to and from destinations within the Newport area as needed
  • Full list of responsibilities upon request

the requirements.

  • Must be available for working a flexible schedule including mornings, evenings, weekends, and holidays
  • Must be at least 21 years of age and have a valid driver's license with a clean driving record
  • Ability to work cohesively with co-workers both within and outside of your department
  • Previous hotel, restaurant, or customer service experience is preferred
  • Ability to drive an automobile with a standard (5/6 speed) transmission
  • Ability to prioritize, organize, and follow up
  • Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 60 pounds without assistance  
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity  
  • Stand, sit, or walk for an extended period of time or for an entire work shift
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping



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