Receptionist
Medford, NY
Full Time
Medford, NY
Full Time
or
Job Description: Entry Level Auto Body Shop Receptionist/Office Administration
Overview
The Receptionist is the first person many customers converse with when seeking information on a vehicle or service need. By phone and/or in person this person will effectively and happily communicate with these customers and assist them in their inquiries. We are seeking a dedicated and detail-oriented receptionist to join our FUN & awesome team. This position is perfect for individuals who thrive in a fast-paced environment.
Responsibilities:
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Provide excellent customer service to Auto Body customers on the phone, in person and throughout the repair process
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Ensure Repair Order file accuracy
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Greet customers and schedule vehicle delivery and pick-up
- Keep customers informed about completion times, costs, and changes
- Assist customers with rental vehicles
Requirements:
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Strong organizational skills to manage multiple tasks simultaneously in a fast-paced environment
- Excellent communication skills including oral, written and electronically
- Excellent customer service skills to address client inquiries professionally
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Must be reliable with attendance and work well in a team setting
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Maintains a well-groomed, professional appearance
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Hold a valid driver's license
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Familiar with CCC One a MUST
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Bilingual abilities a MUST, Spanish speaking enhancing communication with diverse clients.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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