Front Desk - On-Call

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Front Desk

Symphony Pointe | Elkhorn, NE | On-Call

Schedule: Shifts vary between 6:00 AM–10:00 PM, Monday–Sunday, based on staffing needs.

Be the First Smile Residents and Families See Every Day!

Are you friendly, organized, and someone who enjoys helping others? At Symphony Pointe, an Agemark Senior Living community, we're looking for a dependable Front Desk Associate to create a warm and welcoming experience for residents, families, and visitors. Agemark is certified as a Great Place to Work, where team members are valued and appreciated for the difference they make every day!

What You'll Do

  • Welcome Guests: Greet residents, families, and visitors with warmth and professionalism.

  • Answer Phones: Respond to inquiries and direct calls promptly and courteously.

  • Support the Team: Assist with filing, scheduling, data entry, and other clerical tasks.

  • Provide Tours: Give welcoming and engaging community tours to prospective residents and families.

  • Maintain the Front Desk: Keep the reception and lobby areas organized, clean, and inviting.

  • Be a Team Player: Provide additional front desk support when needed and available.

What You'll Bring

  • Friendly & Professional: Create a positive first impression and welcoming environment.

  • Communication Skills: Communicate clearly and professionally in person and over the phone.

  • Organization: Multitask, stay organized, and manage priorities in a busy environment.

  • Computer Skills: Be comfortable using basic computer systems and completing office tasks.

  • Experience: Previous customer service, receptionist, or front desk experience is preferred.

  • Dependability: Be reliable and available for variable shifts, including weekends and holidays as needed.

What We Offer

  • Complimentary Meal: Enjoy a free meal during your shift.

  • DailyPay: Access your earned wages when you need them.

  • Employee Assistance Program: Receive free, confidential counseling and 24/7 support for life's everyday challenges.

  • Employee Discounts: Save on travel, entertainment, electronics, and more.

  • Recognition and Rewards: Receive recognition and appreciation for your contributions.

  • EPIC Culture: Join a supportive workplace where your work is appreciated and celebrated.

At Agemark, our EPIC ACTS values—Excellence, Personal Investment, Celebration, Accountability, Compassion, and Team Spirit—guide everything we do. Bring your positive energy, organization, and Team Spirit to a role where you can make every interaction meaningful. Apply today!

Agemark is an Equal Opportunity Employer (EOE).

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Equal Employment Opportunity Information (Voluntary Disclosures)

Symphony Pointe is proud to be an Equal Employment Opportunity and Affirmative Action employer. All employment decisions at Symphony Pointe are based on business needs, job requirements and individual qualifications, without regard to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, past or present military service, or any other characteristic protected by law. The purpose of this Self-Identification Form is to comply with federal government record-keeping and reporting requirements, and to ensure equal employment opportunity at Symphony Pointe. The data you provide on this form will be kept confidential and used solely for analytical and reporting requirement purposes. When reported, data will not identify any specific individuals. Moreover, this information will be kept separate from your application.

Answering these questions is optional and voluntary and your refusal to provide it will not subject you to any adverse treatment.

Veteran status

Symphony Pointe is subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1975, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Symphony Pointe to take affirmative action to employ and advance in employment veterans in the following classifications.

A “disabled veteran” is one of the following: A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs or a person who was discharged or released from active duty because of a service-connected disability.

A “recently-separated veteran” means any veteran during the three-year period beginning on the date of such veteran’s discharge or release from active duty in the U.S. military, ground, naval or air service.

An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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