Assistant Director: Sylvan of Raleigh (Full-Time)

Be part of an inspired organization that believes in fostering knowledge and confidence in children in a highly engaging and personal way!

Sylvan Learning is the industry leader in providing supplemental education to children in pre-kindergarten through 12th grade. With over 45 successful years in the business, we guarantee positive educational results every step of the way. Our talented employees take pride in the impact they make each day. When you become a member of the Sylvan team, you will work with caring, bright, motivated people who share a passion for helping students build the skills, habits, and attitudes they need to succeed in school and in life.

WHAT WE HAVE TO OFFER

• Competitive base annual salary range of $44,000 - $51,000 with monthly incentives for meeting company objectives; total annual income range dependant on overall center and individual performance
• Unlimited full ride Sylvan program scholarships for all children/immediate family members
• 100% Employer Paid BCBS Insurance (Health, Dental & Vision)
• 20+ days paid time off 

JOB SCHEDULE

• 40 hours per week
• Monday - Thursday, alternating between 9:30am-6:30pm and 10:30am-7:30pm
• Friday or Saturday 9am-1pm
• Weekly schedule alternates between Mon-Fri and Mon-Thurs & Sat

AS A SUCCESSFUL DIRECTOR YOU WILL

• Maximize student enrollments
• Deliver stellar customer service to ensure parents and kids keep coming back
• Deliver assessments and tutor regularly
• Communicate personalized learning plans and investment options 
• Establish and maintain collaborative relationships with students' teachers to optimize students' success in the classroom
• Create an experience that surpasses customer and student expectations. You will do this by providing exceptional customer service/customer relationship management, ensuring/managing the adherence to policies and procedures, and maintaining a safe, engaging learning environment for the students.
• Engage in community and school outreach

SKILLS AND ABILITIES REQUIRED

• A positive attitude with a desire to be successful
• Previous sales and customer experience preferred
• Previous education experience preferred
• Excellent verbal communication skills and strong relationship-building abilities
• Expert level of knowledge and comfort in discussing finances
• Ability to thrive in a fast-paced environment where multi-tasking is essential
• Self-sufficiency in ownership of work and tasks
• Performance driven and self-motivated
• Organizational and time management skills, detail orientation
• Ability to work collaboratively; strong team player
• Effective problem-solving skills
• Coachable attitude and ability to adhere to processes/procedures
• Ability to coach others
• Experience using Microsoft Office and other standard business applications used by the Center
• Knowledge of general office equipment such as computers and printers
• Ability to work a flexible schedule within the business hours of the Center, including evenings until 6:30 or 7:30 and 1-2 Saturdays a month

The above statements are intended to describe the general nature and level of work being performed.  They are not intended to be a complete list of all job responsibilities or skills, knowledge and abilities required.