Call Center Representative

Join Our Team as a Call Center Representative  at Think Tell Junction

Think Tell Junction We are seeking a motivated and dynamic Call Center Representative to join our growing team. As a Call Center Representative, you will play a critical role in ensuring our customers receive top-notch service and support. This position offers a unique opportunity to interact with a diverse range of clients while providing solutions to their inquiries and concerns. 

Responsibilities:

• Handle incoming calls and respond to customer inquiries in a professional manner
• Provide accurate information about products and services to customers
• Resolve customer complaints and issues effectively and promptly
• Document customer interactions and maintain detailed records
• Assist with order processing, billing inquiries, and account management
• Collaborate with team members to improve the efficiency of operations

Qualifications:

• High school diploma or equivalent; additional education or certifications preferred
• Proven experience in a customer service role, preferably in a call center environment
• Excellent verbal and written communication skills
• Strong problem-solving abilities and attention to detail
• Ability to manage multiple tasks in a fast-paced environment
• Proficient in using computers and various software applications

Benefits:

• Competitive hourly wage: $22 - $29 per hour.
• Opportunities for career growth and development.
• Comprehensive benefits package, including health insurance and retirement plans.
• Flexible work environment promoting a healthy work-life balance.

By joining Think Tell Junction, you will immerse yourself in a collaborative environment where your ideas are valued and your creativity is cultivated. In addition to exciting projects and career development opportunities, we offer competitive benefits and a flexible work environment that promotes a healthy work-life balance.

Schedule: Monday to Friday
Work Location: In person at our office in Dallas, TX.

If you are ready to dive into the world of production and work with a supportive team, apply today to join Think Tell Junction!