Experienced Service Advisor

Suntrup Automotive Group
6000 S Lindbergh Blvd., St Louis, MO
Full Time

Service Advisor
Join a team that values exceptional customer experiences and long-term relationships!

As a Service Advisor, you are our customers' first point of contact in the service lane, playing a key role in their experience. You'll guide them through the repair process, ensuring transparency, efficiency, and top-tier customer care. From greeting vehicle owners to coordinating technician schedules and explaining service recommendations, you’ll be a knowledgeable and trusted advisor.

Why Join Suntrup Automotive Group?

At Suntrup Automotive Group, we believe happy employees make happy customers. We are committed to creating a supportive, rewarding work environment where team members can grow and succeed. We promise to continue delivering the exceptional service and value that our community has come to expect.

What We Offer:

Medical & Dental Insurance
401K Plan
Paid Time Off & Vacation
Growth Opportunities & Career Development
Paid Training
Employee Vehicle Purchase Plans
Family-Owned & Operated Environment
Long-Term Job Security
Health & Wellness Programs
Discounts on Products & Services

Key Responsibilities:

Oversee the service lane to ensure customers receive prompt, courteous, and effective service.
Own the customer experience by going the extra mile to create a lasting, positive impression.
Provide concierge-level support for customer inquiries, whether in-person or over the phone.
Communicate repairs, costs, and timelines clearly and professionally.

What We’re Looking For:

At least one year as an automotive Service Advisor in the last 5 years.
Strong communication and time management skills, customer-focused personality
Ability to manage multiple priorities in a fast-paced environment
Professional appearance and demeanor
Valid driver’s license with a clean record
Willingness to undergo a pre-employment background check & drug screening

If you're ready to build a rewarding career with a dealership that values integrity, teamwork, and customer satisfaction, apply today!

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This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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Suntrup Automotive Group

If you have questions, please contact liz@suntrup.com