Findlay Subaru of Las Vegas - Business Development Director

Subaru of Las Vegas

Department: Sales
Location: Las Vegas, NV
Job Type: Full-Time, Onsite
Reports to: General Sales Manager

What Makes Us Different?
At Subaru of Las Vegas, we're not just another dealership, we're on a mission to redefine the automotive retail experience. As part of the Findlay Automotive Group, our store has become a benchmark for innovation, transparency, and respect in the car business. We've built an established, high-performing BDC, and now we're looking for a hands-on, experienced leader to take it to the next level. If you're a proven BDC Manager with a passion for people, process, and performance and you’re ready to be part of a dealership that’s doing things differently, we want to talk to you.

The Role: BDC Director
As our BDC Director, you’ll oversee the day-to-day operations of our Business Development Center (BDC), managing a well-trained and motivated team that is responsible for driving showroom traffic, maximizing appointment set-to-show ratios, and delivering exceptional guest experiences from first contact to follow-up. You’ll bring the right mix of strategy, accountability, and mentorship to help our BDC thrive in a high-volume environment. We're looking for someone who knows VinSolutions inside and out, has a strong grasp of CRM best practices, and can drive growth, culture, and consistency.

What You’ll Be Responsible For:
- Lead, train, coach, and support BDC Associates to hit monthly goals for appointments, show rates, and sold units.
- Ensure prompt, professional communication with all inbound and outbound sales leads.
- Monitor CRM (VinSolutions) daily for activity, data hygiene, follow-up performance, and opportunity recovery.
- Collaborate with sales leadership to align BDC strategy with storewide goals.
- Conduct weekly 1:1s and team huddles to motivate, train, and develop performance.
- Identify and improve weak points in the BDC process, you’ll have the support and freedom to fix what’s broken.
- Recruit, hire, and onboard new BDC team members when needed.
- Maintain a positive, professional, and fun team culture that reflects our values.

Who We’re Looking For:
Proven BDC Management Experience (3+ years preferred)
VinSolutions Mastery: You know how to dig into data, coach to metrics, and drive usage
High energy and self-motivation: You’re hungry to make a difference
Leadership & Accountability: You can lead a team with empathy and hold them to a high standard
Process-minded: You’re always thinking about how to improve
Excellent communication: Verbal, written, and interpersonal

Bonus Points For:
- Experience with CDK, vAuto, or other automotive tools
- Background in sales or marketing analytics
- Familiarity with digital retailing strategies

What You Get:
- Competitive base salary + performance incentives
- Health, dental, and vision insurance
- 401(k) with employer match
- Paid time off
- Employee discounts
- Professional development opportunities
- A leadership team that genuinely supports your growth

Work Environment
This is an onsite leadership role with typical hours Monday through Saturday (store closed Sundays). Expect a collaborative, fast-paced atmosphere focused on continuous improvement and customer satisfaction.

Ready to Build Something Great?
If you're passionate about automotive retail and believe there's a better way to run a dealership, join us and help lead the change.

Apply today and let’s build something that lasts.