Automotive Service Advisor

About Us

At Lundgren Subaru of Claremont, we pride ourselves on delivering an exceptional customer experience while operating with clear, structured processes that set our team up for success.

We’re a fast-paced, customer-focused Subaru dealership with a strong service team, modern tools, and a culture built around accountability, growth, and doing things the right way the first time.

We are currently looking to add one Service Advisor to replace a team member who is moving out of state and will no longer be able to commute here.

What You’ll Do

• Greet and assist customers in a professional, friendly manner
• Write and manage repair orders (10–15 per day on average)
• Communicate vehicle needs using digital inspection tools and technician videos
• Provide clear, transparent updates throughout the service process
• Build long-term relationships with customers
• Follow established processes and workflows consistently

Compensation

• Weekly salary + monthly commission
• Top performers earn $100,000+ annually
• Unlimited earning potential based on performance

Work Environment

• 9 technicians and a fully equipped shop
• Tablet-based workflow and digital inspections
• Strong support from management and team leads
• Structured, proven processes that drive success

What We’re Looking For

We’re not just hiring experience—we’re hiring the right mindset.

You’ll thrive here if you:

• Are a fast learner who can quickly adapt to new systems and processes
• Are comfortable talking with customers and building trust
• Take pride in delivering a great customer experience every time
• Are process-driven and can execute instructions consistently
• Bring a positive, team-first attitude

This Role May Not Be a Fit If You:

• Resist following established processes
• Prefer to “do things your own way” instead of working within a system
• Struggle with fast-paced environments or high customer interaction

Schedule

• 5-day work week
• Saturdays required (with a consistent schedule)

Benefits

• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Subaru training and career growth opportunities

Why This Role is Different

This is an opportunity to join a dealership that:

• Invests in its people
• Promotes from within
• Uses modern tools and processes to make your job easier
• Values both performance and customer satisfaction

Apply Today

If you’re looking for a career—not just a job—and want to be part of a team that values professionalism, structure, and customer experience, we’d love to meet you.