Membership Sales Specialist – StretchLab Bethany

StretchLab Bethany is looking for a motivated, dependable, technology-savvy, and results-driven sales professional to join our team.

This is a sales position first. You’ll be responsible for turning leads and prospects into new members through phone calls, texts, emails, appointments, follow-up, and in-person conversations. If you enjoy talking with people, building relationships, hitting goals, learning technology, and helping people improve their health and mobility, you may be a great fit.

We are looking for someone who takes ownership, follows through, shows up when they say they will, learns quickly, and is motivated by results.

About StretchLab

StretchLab is the industry leader in one-on-one assisted stretching. Our Flexologists help clients improve flexibility, mobility, and overall quality of life through customized assisted stretching sessions.

At StretchLab Bethany, you’ll be part of a team that is passionate about helping people move and feel better while building a strong, growing business in our community.

What You'll Do

• Generate new business through outbound calls, texts, emails, referrals, community events, and lead follow-up
• Respond quickly and consistently to new leads
• Book and confirm introductory stretch sessions
• Follow up with prospects who have not yet scheduled or completed an intro
• Conduct tours and confidently explain the benefits of StretchLab
• Identify each prospect’s needs and recommend the appropriate membership or package
• Sell memberships, sessions, and retail products
• Work toward and consistently achieve individual sales goals
• Maintain accurate notes, tasks, and follow-up activities in our CRM
• Use multiple computer and software systems throughout the day
• Learn new software and technology quickly and independently
• Build relationships with current and prospective members
• Help retain existing members through excellent customer service and proactive communication
• Participate in local community and promotional events
• Maintain a professional, clean, and welcoming studio environment
• Work independently and take ownership of your daily sales activities

What We're Looking For

We are looking for someone who is:

• Sales-minded and motivated by achieving goals
• Confident communicating with people in person and over the phone
• Comfortable making outbound calls and following up consistently
• Dependable and accountable
• Self-motivated and able to work independently
• Comfortable learning and using technology
• Able to quickly learn new software, CRM systems, scheduling platforms, point-of-sale systems, email, texting platforms, and other business technology
• Comfortable switching between multiple software systems during the workday
• Able to troubleshoot basic technology issues independently before asking for help
• Organized and detail-oriented
• Competitive in a healthy, team-oriented way
• Professional, positive, and energetic
• Passionate about fitness, health, wellness, or helping people
• Comfortable asking for the sale and handling objections

Previous sales experience is strongly preferred.

Experience in fitness, gym membership sales, personal training, wellness, healthcare, hospitality, retail, automotive, inside sales, appointment setting, or other customer-facing sales environments is a plus.

A fitness background is not required.

Technology Skills Are Important

This position requires using technology every day.

You will work with CRM software, scheduling and booking systems, point-of-sale systems, email, texting, spreadsheets, and other business applications.

You do not need to know our specific systems before starting, but you must be comfortable learning new technology quickly and independently.

If you are someone who gets frustrated by new software, needs extensive step-by-step instruction to learn basic computer systems, or generally prefers not to use technology, this position will not be a good fit.

You'll Be Successful Here If You:

• Consistently follow up with leads
• Make the required outbound calls
• Keep your CRM notes and tasks current
• Learn our systems quickly
• Hit your sales goals
• Take coaching and implement it
• Show up prepared and ready to work
• Take ownership instead of waiting to be told what to do

This Position Is a Good Fit If...

You enjoy:

• Talking to people every day
• Building relationships
• Making sales and hitting goals
• Following up instead of waiting for customers to come to you
• Learning new technology and systems
• Working in a fast-paced environment
• Being part of a team
• Helping people improve their health and quality of life

This may not be the right position for you if you prefer a job where customers come to you and there is little outbound sales activity. Success in this role requires consistent follow-up, phone calls, texting, technology use, and asking for the sale.

Compensation & Perks

• $17–$19 per hour base pay, depending on experience
• Commission on membership sales
• Commission on retail sales
• Performance-based bonus opportunities
• Top performers have the opportunity to earn significantly above the base hourly rate
• Complimentary StretchLab sessions
• Employee discounts on retail products
• Flexible scheduling
• Training and development opportunities
• Opportunities for advancement into additional sales and management responsibilities

Schedule

We are looking for someone who can provide consistent availability and reliably work their scheduled shifts.

Availability for some evenings and weekends is preferred.

How to Apply

Please submit your resume and answer the application questions thoroughly.

We are especially interested in hearing about your previous sales experience, what you sold, your sales goals or quotas, and how you performed against those goals.

Please also describe the computer software, CRM systems, scheduling systems, point-of-sale systems, or other technology you have used in previous jobs.

Our hiring process may include a short technology and sales assessment to help us determine whether the position is a good fit.

Please do not apply if you are unable to reliably commit to your scheduled shifts, are not comfortable with outbound sales and follow-up, or are not comfortable learning and using technology every day.

We look forward to meeting the right person to help us grow StretchLab Bethany and serve more people in our community.