Automotive Service Advisor

Straub Automotive
200 Straub Dr, Triadelphia, WV
Full Time
$20 – $25 an hour

Service Advisor
Straub Automotive – Ohio Valley

At Straub Automotive we're a fun-loving, hard-working team that takes pride in what we do.

We're growing and looking to add a Service Advisor to our team. This can be someone with direct experience or a background in retail, service industry, or enjoys creating exceptional customer experiences.

Why Straub?

Employee Perks – Flexible schedule options. Overtime opportunities. Employee vehicle purchase program. Employee Appreciation Month and much more!
Family-Owned & Award-Winning – Three generations strong! Winner of the 2026 TIME Dealer of the Year; Honda's President's Award, JD Power's Dealer of Excellence Award; Hyundai's Board of Excellence Award; Nissan's Award of Excellence and numerous others.#1 Honda store in WV!
Full Benefits Package – Health, dental, and vision insurance, 401(k) with company match, paid time off, and holidays.
Training & Growth – Training to build your skills and your career.
Strong Leadership – Managers who know the business and support their employees.
Fun, Supportive Team – A place where people enjoy coming to work.

What You'll Do

Point of Contact - Connection between customers and technicians.
Advising - Build trust by advising customers on vehicle service and maintenance.
Scheduling - Manage appointments and document vehicle concerns.
Communication - Resolve customer questions and concerns professionally.
Documentation - Maintain accurate service records.

What We're Looking For

Skills - Great communication! Organized. Problem-solver. Commonsense. Positive mindset. Driven. Mechanical understanding. Upbeat attitude!
Technology - Strong comfort with using computer systems.
Driving Record – Valid driver's license with a clean driving record.
Education – High school diploma or equivalent.
Availability – Ability to work Saturdays.

Apply Today
If you're ready to work in a growing organization with lots of opportunities, apply now!

Straub Automotive is an Equal Opportunity Employer.

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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Straub Automotive