FRONT PARTS COUNTER

Stevens Creek Toyota
4202 Stevens Creek Blvd. , San Jose, CA
Full Time
$20 – $25 an hour

Description of the role:

The FRONT PARTS COUNTER role at Stevens Creek Toyota is a crucial position within our company. As the face of our parts department, you will be responsible for assisting customers in finding the right parts for their vehicles and ensuring a seamless and efficient experience.

Responsibilities:

Assist customers in person, over the phone, and via email to identify and locate the required parts
Provide accurate and up-to-date information about parts availability, pricing, and compatibility
Process parts orders and ensure timely delivery or pickup
Maintain inventory levels and update stock records
Collaborate with the service department to ensure timely fulfillment of parts requests
Resolve any customer complaints or concerns regarding parts

Requirements:

Previous experience in an automotive parts or retail environment preferred
Strong knowledge of automotive parts and their functionality
Excellent communication and customer service skills
Attention to detail and ability to handle multiple tasks simultaneously
Proficiency in computer systems and MS Office
Knowledge of Tekion is a plus

Benefits:

Competitive compensation ranging from $20 to $25 per hour
Healthcare benefits package
401(k) retirement plan
Paid time off and holidays
Career development and advancement opportunities

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Stevens Creek Toyota