Master Technician
3340 S Main Street, Harrisonburg, VA
Full Time
About Steven Automotive Group
Steven Automotive Group is a family-owned and operated organization committed to excellence, integrity, and long-term career growth. We foster a diverse, inclusive, and high-performance culture where employees are valued and developed. Our mission is to deliver top-tier automotive service while building lasting relationships with our customers and community.
About the Position
We are seeking an experienced and highly skilled Kia Master Technician to serve as a technical leader within our service department. This role requires expert-level diagnostics, complex repairs, and advanced troubleshooting across the full Kia product line, including gasoline, hybrid, electric, and ADAS-equipped vehicles.
As a Master Technician, you will handle the most challenging diagnostic cases, ensure OEM-level repair quality, mentor junior technicians, and help elevate overall shop performance. This is a leadership-level technician role requiring precision, accountability, and commitment to continuous improvement.
Compensation
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$55,000+ annually
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Production-based earning potential
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Compensation reflective of certification level and performance
Key Responsibilities
Advanced Diagnostics & Root Cause Analysis
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Diagnose complex mechanical, electrical, and electronic concerns using factory scan tools and technical systems
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Lead troubleshooting for intermittent and difficult-to-duplicate issues
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Identify root causes with accuracy and efficiency
Complex Repairs & Overhauls
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Perform major engine and transmission repairs
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Service hybrid and electric vehicle systems
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Complete ADAS diagnostics, module programming, and software updates
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Perform intricate electrical and wiring repairs
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Ensure all repairs meet Kia OEM standards
Technical Leadership & Mentorship
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Serve as the technical resource within the shop
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Mentor and guide entry-level and mid-level technicians
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Assist with difficult diagnostic cases
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Promote continuous improvement and best practices
Quality Assurance & Documentation
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Perform thorough post-repair inspections and test drives
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Maintain detailed and accurate repair documentation
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Follow manufacturer warranty policies and procedures
Communication & Collaboration
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Work closely with Service Advisors to clearly explain repair findings
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Provide recommendations for preventative maintenance
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Maintain professional communication standards
Shop Stewardship
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Maintain a clean, safe, and organized work environment
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Properly use and maintain dealership tools and equipment
Qualifications
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Current Kia Master Technician Certification (Required)
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Extensive dealership-level experience specializing in Kia vehicles
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Expert-level proficiency in engine performance, electrical systems, hybrid/EV systems, ADAS, HVAC, suspension, and braking systems
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Strong diagnostic and analytical skills
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Demonstrated leadership and mentorship abilities
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Excellent communication skills
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ASE Master Certification (Highly Preferred)
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Valid driver’s license with clean driving record
Benefits
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Competitive compensation and production opportunities
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Health insurance options
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Retirement plan options
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Employee discounts on vehicles and service
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Ongoing factory training and certification support
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Career growth within Steven Automotive Group
Work Environment & Physical Requirements
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Ability to work in hot and cold conditions
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Lift 35+ lbs
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Frequent bending, kneeling, crouching, pushing, and pulling
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Ability to stand for extended periods
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Exposure to loud noise and automotive shop conditions
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Ability to ride with customers when necessary
Why Join Steven Kia?
At Steven Kia, you are not just another technician — you are a leader. You will work in a professional, performance-driven environment that values expertise, accountability, and growth. With strong service volume and continued investment in technology, this is an opportunity to maximize your skillset and earning potential while mentoring the next generation of technicians.
Apply Today
If you are a certified Kia Master Technician ready to lead from the front and perform at the highest level, we invite you to apply today and take the next step in your career with Steven Kia.
Steven Kia is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We prohibit discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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