Dining Room Lead Server

OBJECTIVE: Responsible for the flow of service from the kitchen to ensure all residents receive their preferences in both food and beverages. Works with professionalism and knowledge of basic food offerings and menu content. Keep the restaurant properly cleaned and set up to meet resident expectations.

QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill and/or ability required.

Minimum Qualifications: 

• Valid Food Handlers Permit

• Ability to work in a team environment, work flexible shifts, communicate effectively in English to receive food or drink orders and give responses.

• Must enjoy working with the elderly and able to accept constructive criticism.

 • Proven ability to understand and demonstrate responsible behavior.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

1. Takes resident(s) meal orders and serves meals correctively and efficiently using exceptional customer service techniques.

2. Completes various tasks designed to ensure the dining room and kitchen areas are fully stocked and prepared to serve Residents.

3. Assists with set up and cleaning of kitchen and dining room before and after each meal.

4. Delivers trays to rooms of those residents who request room service.

5. May perform all kitchen helper and dishwasher duties as needed.

6. Uses proper lifting practices at all times.

7. Assists in seating residents.

8. Uses legible handwriting to write guest checks.

9. Supervises servers to ensure safe and timely delivery of meals. Communicates assignments in a clear manner to staff.

10.Demonstrates ability to read, write, and speak English sufficient to fulfill job requirements.

Lead Server Job Description

11.Demonstrates the ability to make independent decisions, solve practical problems that may or may not include a variety of concrete variables. This may require the ability to interpret instructions given in written, oral, diagram, or scheduled form.

12.Demonstrates the ability to listen actively and evaluate social situations in an objective, consistent and fair manner. Functions independently with integrity, flexibility and works well with residents, personnel and support agencies.

13.Complies with community policies and procedures for workplace safety including infection control procedures, emergency response and safety protocol.

14.Complies with all company policies and procedures related to resident rights; abuse prevention and reporting; and resident confidentiality (HIPPA).

15.Demonstrates knowledge of Employee Handbook and complies with the policies in the Handbook.

16.Performs other related duties as may be assigned. PHYSICAL Requirement: (Production Schedules) 0-2