General Manager

Join a Dynamic, Growth-Focused Team!

We are seeking passionate leaders to join our organization as we continue to expand within LHG. Our team is committed to growth, leadership, and delivering excellence. We offer competitive pay, comprehensive benefits, and opportunities for advancement as part of a culture built on teamwork and success. This is a great hotel in West Omaha looking for that next leader!

Position Overview

As a hotel leader, you will be responsible for driving both financial and operational excellence while ensuring a superior guest experience. This role requires strong leadership skills, a results-driven mindset, and the ability to balance business strategy with day-to-day hotel operations.

Key Responsibilities

• Develop and execute short- and long-term financial and operational plans that support company objectives, including annual budget preparation.

• Monitor hotel performance using guest satisfaction metrics and monthly financial reports; take corrective actions as needed.

• Uphold product and service quality standards through continuous evaluations and guest feedback resolution.

• Implement and maintain effective local and national sales and marketing programs.

• Lead a proactive HR function focused on employee engagement, training, development, compliance, and wage/benefit administration.

• Oversee preventative maintenance programs to safeguard hotel assets.

• Maintain a strong security program to protect hotel property, employees, and guests.

• Foster open communication across all departments to ensure alignment and collaboration.

• Develop and introduce initiatives that enhance guest satisfaction and operational excellence.

• Ensure compliance with company policies, procedures, and all applicable federal, state, and local regulations.

• Recognize and reward team members who exceed guest expectations.

• Perform other duties as assigned.

Job Skills

• Strong computer skills, including Word, Excel, and familiarity with brand-specific Property Management Systems (Opera).

• Excellent communication, presentation, organizational, and time management skills.

• Strong analytical ability to measure business potential and hotel performance.

• Ability to build strong relationships with customers, team members, and senior management.

Qualifications

Education

• High school diploma or equivalent required.

• Bachelor’s degree in business, hospitality, or related field preferred.

Experience

• Minimum of 2 years as an Assistant General Manager.

• 3+ years in hotel operations in a supervisory role.

• 2+ years in direct sales or retail trade, OR an equivalent combination of education and experience.

• Previous IHG brand experience strongly preferred.  

• Extended stay experience is a plus. 

Licenses/Certifications

• Valid driver’s license with ability to travel to customer appointments.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.