Service Advisor

Starling Chevrolet - St. Cloud
1001 E Irlo Bronson Memorial Hwy, St. Cloud, FL
Full Time

Proven record of achieving exceptional customer satisfaction. A high degree of ownership and accountability with the ability prioritize effectively. A high degree of integrity and professionalism with excellent communication skills. Above average energy level with the ability to work in a competitive environment.

Job Responsibilities: As an Automotive Service Advisor, you would review vehicle inspections, estimates, and recommend proper maintenance care to our valued customers’ vehicles for optimal performance.
Answering phone calls and setting appointments.
Greeting customers promptly.
Obtaining customer and vehicle information.
Clearly reporting all vehicle symptoms as described by the customer.
Determining and recommending needed maintenance base on age, mileage and history of vehicle.
Preparing a complete and accurate estimate of cost for labor and parts.
Monitor the progress of each vehicle throughout the day, and updating customers frequently. Verifying that the final invoice reconciles with the work performed on the repair order.
Explaining all completed work and charges to customers.
Conduct post-repair follow up
Resolve customer complaints, maintain value, quality, and integrity
GM experience preferred but not required.
Excellent pay plan with unlimited potential.

Fast paced work environment. Career growth opportunities.

Medical, Dental and Vision coverage, available after 2 months, Paid vacation, 401(k)

Equal opportunity employer

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Have you ever applied to or worked for any of the Starling Automotive Dealerships? If yes, please list name of dealership, dates worked and position held.

Do you have a reliable means of transportation to travel to and from work that will allow you to consistently arrive to work on time?

Have you ever been terminated or asked to resign from any job? If yes, please explain the circumstances.

May we contact your current employer? If no, please explain.

In the past 10 years, have you ever pled guilty, been convicted, entered a plea of no contest, had prosecution deferred or adjudication withheld for any crime (other than minor traffic violations)? Are there any criminal charges pending against you? If yes to the above two questions, please give dates and details. *NOTE: Answering "Yes" to these questions does not constitute an automatic bar to employment.

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Have you ever been cited for driving under the influence (DUI) or driving while intoxicated (DWI)? If yes, please explain the circumstances and outcome.

Have you ever been cited for a moving traffic violation of any kind within the last five years? If yes, please list: offense, date and location.

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Starling Chevrolet - St. Cloud