Automotive Online Sales and Service Customer Experience Team Member
Columbia, TN
Full Time
Job Summary
We are looking for an Internet Sales Associate to join our growing team "Customer Experience Team" The right candidate will have excellent interpersonal skills and the ability to meet and exceed goals. Day-to-day tasks include managing inbound leads and providing assistance on our product offerings to customers.
Hourly Pay Plus appointment made set and shown, plus different monthly bonus programs.
Service Calls/Texts for service retention, Working with our Service Team on making appointments and follow ups. Great computer skills, phone skills required.
Responsibilities:
- Manage a high volume of customer inquiries via inbound/outbound calls and emails in a professional manner
- Work in a team environment with other Customer Experience representatives on our internet sales team
- Set appointments for prospective clients to meet with a member of the sales/service team.
- Follow up with existing customers to confirm their satisfaction and generate leads
Benefits
- $14.00 base + Commission. Top performers can make up to $20/hour with commission!
- Health insurance
- Dental insurance
- Referral program
- Employee discount
- 5 Day work week
Benefit Conditions:
- Waiting period may apply
Monthly Paid Bonuses on Shown appointment's and sold vehicles
Schedule
- 8 hour shift
- Monday to Saturday
- Weekend availability
- Must have clean and valid License
- Drug free workplace
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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